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FAQ

Wha the username of ECS?

Administrator for Windows and root for Linux, refer to Linux Connect and Windows Connect

How to initialize ECS data when create ECS first time?

Use Cloud-init

What is the database username and password?

The username and password information is storages on your ECS, refer to Username and Password chapter of this documentation.

How to disable root account?

Refer to Linux Connect

How to upload Files to ECS?

  • For Windows Server, you can Copy local files and Paste them to Server, it's very simple
  • For Linux Server, you can use SFTP tools to login Server, and upload files

Can the product be refunded?

Yes

Does Websoft9 have a free image?

We do not offer free images on AlibabaCloud. If you want to use our deployment package freely, please download our automation script via [Github] (https://github.com/websoft9) and deploy it via Ansible

Is there a difference between the Github script deployment and the Cloud deployment for Websoft9?

The deployment results are the same, but the deployment is different.

How to list all product powered by Websoft9 on AlibabaCloud Marketplace?

You can access Websoft9 on AlibabaCloud link or search keyword "Websoft9"

Can I replace the system disk on AlibabaCloud?

Yes

Can I use your image product if I have create an ECS?

Yes, you just need to Replace System Disk

How can I get the documentation of you product?

Please visit our support site

Can I resize my system disk on AlibabaCloud?

Yes

Can I deploy another application on my ECS which use Websoft9's image?

Yes, you can deploy any quantities applications if you want and ECS have enough computing capability

Do you provide customized deployment solutions?

Yes, wen can provide HTTP optimize, HA, Docker and DevOps Automation for customer, welcome to Contact us

I am a SI, can I resell your product?

Yes, we can provide our 40% commission if you have resell our product

What is the WorkBench?

It is a web-based tool for mange ECS by SSH, RDP.

It can connect Linux and Window, also command and GUI

WorkBench