@@ -18,8 +18,10 @@ I focused on:
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* Simplifying the language
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* Removing a bunch of sections that addressed edge cases
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- * Broadening the rules so that they covered a wider range of behavior while also
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- * Softening the language to give moderators discretion when it comes to enforcement.
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+ * Broadening the rules so that they covered a wider range of behavior
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+ while also
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+ * Softening the language to give moderators discretion when it comes
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+ to enforcement.
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Our legal team regularly updates the ToS and we do want to enforce
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them. But it's best to think of ToS violations as really obvious and
@@ -30,6 +32,16 @@ might write, the goal is to bar people from hosting Klan meetings on
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the site. When someone violates the ToS, there should be a serious
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discussion about banning their account for a very long time.
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+ Meanwhile the rules represent broad principles that guide rather than
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+ prescribe. "Discussion, Not Debate", for instance, gives everyone an
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+ idea of the sort of interactions we want on the site rather than, say,
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+ defining how many times a person can repeat their argument before it
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+ violates the rules. If someone digs in a bit too much, it can be
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+ corrected with a warning and an escalating series of
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+ consequences. They have an opportunity to align their behavior to the
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+ community norms or demonstrate they aren't interested in being good
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+ citizens.
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+
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My thinking has been heavily influenced by [ this philosophy of
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moderation] ( https://www.shamusyoung.com/twentysidedtale/?p=19709 )
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written by the late Shamus Young. A key quote:
@@ -68,4 +80,12 @@ illustrates the range of people in a community:
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Jack] ( https://www.shamusyoung.com/twentysidedtale/images/moderate1.jpg )
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I don't usually have a problem identifying rules breakers, but most of
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- them are Han Solo types. What I want to find is the Jack.
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+ them are Han Solo types. They tend to adapt to the situation around
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+ them. If there are enough Mr. Rogers types around, they generally
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+ behave well enough.
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+
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+ What I want to find is the Jack; the one guy who likes nothing more
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+ than to watch the world burn. If there isn't enough drama, he'll light
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+ a match to the most flammable fuel he can find. If you see fires in
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+ our community, your Jack is sure to be right there looking as innocent
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+ as possible.
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