Payment Processing Issues with Stripe on Website - Not reflecting on orders

[udeti]

Hey Team,

My website is having issues with payments.

Stripe payments with auth 3 are working fine, but when it tries to process payments with auth 3D 2, Stripe accepts the payment but the website shows it as failed and sometimes gives a timeout error.

I've found a similar issue here: (https://wordpress.org/support/topic/order-status-failed-after-a-payment-with-3d-secure/), but there is no solution.

I also found the same issue here: (#980), but again, no solid resolution or guidance.

Here's a screenshot from Stripe: (https://prnt.sc/_oLT6J0yU0yt).

Please help me.

Thank you!

[aheckler]

@udeti Can you please provide the following?

• Steps to reliably reproduce the issue.
• A copy of your site's system status report. You can find it under WooCommerce > Status in the dashboard. Click "Get system report" and then the "Copy for support" button. Once you've done that, paste it into your reply.

[github-actions]

Help us move this issue forward. This issue is being marked stale since it has no activity after 15 days of requesting more information. Please add info requested so we can help move the issue forward.

[github-actions]

Hi,
This issue has gone 150 days (5 months) without any activity. This means it is time for a check-in to make sure it is still relevant. If you are still experiencing this issue with the latest version, you can help the project by responding to confirm the problem and by providing any updated reproduction steps.
Thanks for helping out.

[github-actions]

Help us move this issue forward. This issue is being marked stale since it has no activity after 15 days of requesting more information. Please add info requested so we can help move the issue forward.

[aheckler]

Closing this for lack of activity / required info to help.