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[BUG] Errors history not showing #16

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mjain234 opened this issue Oct 22, 2022 · 15 comments
Closed

[BUG] Errors history not showing #16

mjain234 opened this issue Oct 22, 2022 · 15 comments
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bug Something isn't working resolved Resolved issue.

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@mjain234
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mjain234 commented Oct 22, 2022

I have been using the app for a while now but i dont know why its not showing the errors in errors history.

Here you can see the screenshot of the error logs displaying.
Screenshot_2022-10-22-18-01-41-00_2e9554f8be571263c1dd340a785e4ddf.jpg

But here you see, it didn't get recorded, last the errors logs was recorded 17/05/2022.
https://user-images.githubusercontent.com/70900505/197341545-f6f38253-3f33-496f-9bbb-5634ed344d9f.mp4

Is there something i am doing wrong?

@fankes
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fankes commented Oct 22, 2022

If you click the "Error Detail" button to see the detail but nothing to show maybe your system not given an errors report for this time, this is the system's problem, same like #9, if yes, the problem wontfix.

@fankes fankes changed the title Errors history not showing [Need Reply] Errors history not showing Oct 22, 2022
@mjain234
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nope, it shows me when i click on "Error Details".
see here:
Screenshot_2022-10-23-02-29-52-45

As i shared you video earlier , in which it was not recorded but at point of times, suddenly it starts recording.

@fankes
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fankes commented Oct 22, 2022

Please clear the history recorded, and try it again, the old data maybe conflict.

@mjain234
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You mean to say if the errors history data is same, that is the reason its not recording?

If that you are trying to say, then I have sent you after clearing the history and also it is able to produce same data twice and more too.

VID_20221023_084420_719.mp4

@fankes
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fankes commented Oct 23, 2022

No, it's only for testing the history can be sussessfully recorded.
Emm... but from your video it looks ok, which means the error can be recorded.

@mjain234
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Yaa, but sometimes, it don't show me errors history and sometimes it does.

@fankes
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fankes commented Oct 23, 2022

Yaa, but sometimes, it don't show me errors history and sometimes it does.

Then we will not be able to locate the problem, you should to repeat the steps that can be reproduction, and then continue to observe it.

Other than that, I don't have a good idea, because it doesn't determine the problem.

If possible, please provide the log via the debug button in the upper right corner of the home page and send it to me when the problem reoccur (need a log file not a screenshot).

↑Then you also need to tell me when it didn't show up in the history.

@mjain234
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here is the log file via debug button:
app_errors_tracking_2022-10-23T12_05_08.551.log

here is the screenshot file:
Screenshot_2022-10-23-12-10-07-20

@fankes
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fankes commented Oct 23, 2022

Please send to me your /system/framework/services.jar /system/framework/framework.jar and tell me Android version and other device info that your are in using now.

@mjain234
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mjain234 commented Oct 23, 2022

Here is Framework.jar and Services.jar

Device info:

  • Device - Realme 2 Pro (RMX1801)

  • Android version - Android 10

  • ROM - Stock (Realme UI)

Offtopic:
Sorry to share the file through links because I don't know how do I share the files, so uploaded in the site and provided here, also when I tried to upload while I was using laptop, it says 'github doesnt support these files'.

I hope you understand.

@fankes
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fankes commented Oct 23, 2022

Here is Framework.jar and Services.jar

Device info:

  • Device - Realme 2 Pro (RMX1801)

  • Android version - Android 10

  • ROM - Stock (Realme UI)

Offtopic:
Sorry to share the file through links because I don't know how do I share the files, so uploaded in the site and provided here, also when I tried to upload while I was using laptop, it says 'github doesnt support these files'.

I hope you understand.

Thanks for your job, the next version will try to fix it.

@fankes fankes added the bug Something isn't working label Oct 23, 2022
@fankes
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fankes commented Oct 23, 2022

The downloaded jar file is broken.
Can you pack the two files together and upload them? You can use zip.

@mjain234
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here is the zip file:
frameworkservices.zip

@fankes
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fankes commented Oct 23, 2022

Thanks for your job.
I'll try fixed it on next version.

@fankes fankes changed the title [Need Reply] Errors history not showing [BUG] Errors history not showing Oct 24, 2022
@fankes
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fankes commented Jan 23, 2023

The new version has changed the storage method, and the problem has been solved.

@fankes fankes closed this as completed Jan 23, 2023
@fankes fankes added the resolved Resolved issue. label Jan 23, 2023
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