diff --git a/content/rc/administration/_index.md b/content/rc/administration/_index.md index 5a1034d9413..62dddd3e3e7 100644 --- a/content/rc/administration/_index.md +++ b/content/rc/administration/_index.md @@ -17,34 +17,39 @@ The following links point you in the right direction. To manage subscriptions, you can: -- Review available [subscription plans]({{}}). +- Review available [subscription plans]({{}}). -- Use the Redis Cloud [quick start]({{}}) to create a free subscription and an initial database. (Start here if you're new.) +- Use the Redis Cloud [quick start]({{}}) to create a free subscription and an initial database. (Start here if you're new.) -- Create a [Fixed subscription]({{}}). +- Create a [Fixed subscription]({{}}). -- Create a [Flexible subscription]({{}}). +- Create a [Flexible subscription]({{}}). -- View or update a [Fixed subscription]({{}}). +- View or update a [Fixed subscription]({{}}). -- View or update a [Flexible subscription]({{}}). +- View or update a [Flexible subscription]({{}}). ## Manage databases -- [Create a database]({{}}) +- [Create a database]({{}}) -- [View or edit a database]({{}}) +- [View or edit a database]({{}}) -- [Delete a database]({{}}) +- [Delete a database]({{}}) -- [Monitor database performance]({{}}) +- [Monitor database performance]({{}}) -- [Back up database data]({{}}) +- [Back up database data]({{}}) -- [Secure database access]({{}}) +- [Secure database access]({{}}) ## Other common tasks -- Review [payment methods]({{}}) and [billing history]({{}}) +Use [Billing & Payments]({{}}) to: + +- Review and download [invoices]({{}}) + +- Update [payment methods]({{}}) + +- [Apply coupons]({{}}) -- Review [system logs]({{}}) and [usage reports]({{}}) diff --git a/content/rc/administration/billing-history.md b/content/rc/administration/billing-history.md deleted file mode 100644 index c6f40ada7b7..00000000000 --- a/content/rc/administration/billing-history.md +++ /dev/null @@ -1,14 +0,0 @@ ---- -Title: Billing History -description: -weight: 80 -alwaysopen: false -categories: ["RC"] -aliases: /rv/administration/billing-history/ ---- -This page contains a list of purchases, changes, and payments for the subscriptions you have in your Redis Cloud account. - -If you have a question about billing, -make sure that you refer to the reference number from this list when you [contact support](https://redislabs.com/company/support/). - -![billing_history](/images/rc/billing_history.png) diff --git a/content/rc/administration/payment-methods.md b/content/rc/administration/payment-methods.md deleted file mode 100644 index f143e4b56c0..00000000000 --- a/content/rc/administration/payment-methods.md +++ /dev/null @@ -1,14 +0,0 @@ ---- -Title: Payment methods -description: -weight: 50 -alwaysopen: false -categories: ["RC"] -aliases: /rv/administration/payment-methods/ ---- -On this page, you can view and edit the existing payment methods for your account as well as add new ones. - -- To add a new payment method, click ![Add](/images/rs/icon_add.png#no-click "Add"). -- To edit an existing payment method, click ![Edit](/images/rc/icon_edit.png#no-click "Edit"). - -![payment_methods](/images/rc/payment_methods.png) diff --git a/content/rc/billing-and-payments.md b/content/rc/billing-and-payments.md index b5495506f71..489764bc166 100644 --- a/content/rc/billing-and-payments.md +++ b/content/rc/billing-and-payments.md @@ -7,15 +7,25 @@ alwaysopen: false categories: ["RC"] aliases: /rc/billing-and-payments/ /rc/billing-and-payments.md + /rv/administration/billing-history/ + /rc/administration/billing-history/ + /rc/administration/billing-history.md + /rv/administration/payment-methods/ + /rc/administration/payment-methods/ + /rc/administration/payment-methods.md --- -The **Billing & Payments** screen shows the most recent transactions for your account and helps you manage your payment methods. +The **Billing & Payments** screen: + +- Shows recent transactions for your account +- Helps you manage your payment methods +- Applies coupon credits to your account {{The Billing & Payments screen shows billing transactions and manage payment methods.}}{{< /image >}} -Two tabs are available: +The following tabs are available: -- The **Billing History** tab lists recent charges and payments. Each transaction includes the following details: +- The **Billing History** tab displays recent charges and payments. Each transaction includes the following details: | Detail | Description | |:-------|:------------| @@ -24,23 +34,35 @@ Two tabs are available: | Reference | Reference number | | Amount | Transaction amount | - When you select a charge transaction, a download icon appears to the right of the amount. + When you select a billing transaction, a **Download** icon appears to the right of the amount. - {{Use the download icon to download a PDF for the selected invoice.}}{{< /image >}} + {{Use the download icon to download a PDF for the selected invoice.}}{{< /image >}} Select this to download a PDF invoice for the associated charge. -- The **Payment Methods** tab shows your current payment methods. You can add a new payment method, associate different payment methods with specific subscriptions, and remove payment methods. +- The **Payment Methods** tab lists your current payment methods. You can add a new payment method, associate different payment methods with specific subscriptions, and remove payment methods. {{The Payments Methods tab helps you manage payments for your subscriptions.}}{{< /image >}} Select **Add Credit Card** to enter new credit card details. +- The **Credits** tab shows coupon credits that have been applied to your account, if any. + + {{The Credits tab lets you apply coupons to your account and shows credits that have already been applied.}}{{< /image >}} + + | Detail | Description | + |:-------|:------------| + | Name | Coupon name (code) | + | Date added | Date applied to your account | + | Amount | Amount credited to your account | + + To apply a coupon, enter the code and then select the **Apply** button. + ## Download invoice To download an invoice: -1. Sign in to the Redis Cloud [admin portal](https://app.redislabs.com/new/). (Create an account if you don't already have one.) +1. Sign in to the Redis Cloud [admin portal](https://app.redislabs.com/). (Create an account if you don't already have one.) 2. Use the admin console menu to select **Billing & Payments** and then make sure the Billing History tab is selected. @@ -48,7 +70,7 @@ To download an invoice: 4. Select the **Download invoice** icon displayed to the right of the invoice amount. - {{Use the download icon to download a PDF for the selected invoice.}}{{< /image >}} + {{Use the download icon to download a PDF for the selected invoice.}}{{< /image >}} The invoice is downloaded as an Acrobat PDF file. Use your browser's download features to manage the file. @@ -56,18 +78,36 @@ The invoice is downloaded as an Acrobat PDF file. Use your browser's download f To add a new payment method: -1. Sign in to the Redis Cloud [admin portal](https://app.redislabs.com/new/). (Create an account if you don't already have one.) +1. Sign in to the Redis Cloud [admin portal](https://app.redislabs.com/). (Create an account if you don't already have one.) 2. Use the admin console menu to select **Billing & Payments** and then select the **Payment Methods** tab. 3. Select **Add credit card** and then provide the details. - {{Select Add Credit Card to add a new payment method}}{{< /image >}} + {{Select Add Credit Card to add a new payment method}}{{< /image >}} 4. If your billing address is different from your account address, locate the **Billing address** section, deactivate **Use account address**, and then provide the appropriate details. - {{Deactive the Use account address slider to specfy a different billing address.}}{{< /image >}} + {{Deactive the Use account address slider to specfy a different billing address.}}{{< /image >}} 5. Use the **Save Card** button to save your changes. - {{Use the Save Card button to save new payment details.}}{{< /image >}} + {{Use the Save Card button to save new payment details.}}{{< /image >}} + +## Apply coupon + +Coupons apply credits to your Redis Enterprise Cloud account. To redeem a coupon: + +1. Sign in to the Redis Cloud [admin portal](https://app.redislabs.com/). (Create an account if you don't already have one.) + +2. Use the admin console menu to select **Billing & Payments** and then select the **Credits** tab. + +3. Enter the coupon code and then select the **Apply** button. + + {{Use the Apply button to redeem a coupon.}}{{< /image >}} + +The value of the coupon is applied to your account when accepted. + +For help, contact [Support](https://support.redislabs.com). + + diff --git a/static/images/rc/billing-billing-history-tab.png b/static/images/rc/billing-billing-history-tab.png index 299c852a62c..9395cb90de7 100755 Binary files a/static/images/rc/billing-billing-history-tab.png and b/static/images/rc/billing-billing-history-tab.png differ diff --git a/static/images/rc/billing-payment-method-tab.png b/static/images/rc/billing-payment-method-tab.png index e73d58bcbad..01eb763f530 100755 Binary files a/static/images/rc/billing-payment-method-tab.png and b/static/images/rc/billing-payment-method-tab.png differ diff --git a/static/images/rc/billing-payments-credits-tab.png b/static/images/rc/billing-payments-credits-tab.png new file mode 100755 index 00000000000..7ab9770fdd2 Binary files /dev/null and b/static/images/rc/billing-payments-credits-tab.png differ diff --git a/static/images/rc/button-billing-payments-apply.png b/static/images/rc/button-billing-payments-apply.png new file mode 100755 index 00000000000..6dfeeff3a44 Binary files /dev/null and b/static/images/rc/button-billing-payments-apply.png differ