diff --git a/.changeset/three-insects-roll.md b/.changeset/three-insects-roll.md
new file mode 100644
index 000000000000..ae4f206dd83e
--- /dev/null
+++ b/.changeset/three-insects-roll.md
@@ -0,0 +1,5 @@
+---
+"@rocket.chat/meteor": patch
+---
+
+Fixes a missconception about `/v1/livechat/tags/:tagId` returning 404 if tag is not found
diff --git a/apps/meteor/ee/app/livechat-enterprise/server/api/tags.ts b/apps/meteor/ee/app/livechat-enterprise/server/api/tags.ts
index eb1d190977b3..ab40e42aaf82 100644
--- a/apps/meteor/ee/app/livechat-enterprise/server/api/tags.ts
+++ b/apps/meteor/ee/app/livechat-enterprise/server/api/tags.ts
@@ -35,12 +35,16 @@ API.v1.addRoute(
 		async get() {
 			const { tagId } = this.urlParams;
 
-			return API.v1.success(
-				await findTagById({
-					userId: this.userId,
-					tagId,
-				}),
-			);
+			const tag = await findTagById({
+				userId: this.userId,
+				tagId,
+			});
+
+			if (!tag) {
+				return API.v1.notFound('Tag not found');
+			}
+
+			return API.v1.success(tag);
 		},
 	},
 );
diff --git a/apps/meteor/tests/end-to-end/api/livechat/13-tags.ts b/apps/meteor/tests/end-to-end/api/livechat/13-tags.ts
index 7953e772c016..4ebd4ccc2aee 100644
--- a/apps/meteor/tests/end-to-end/api/livechat/13-tags.ts
+++ b/apps/meteor/tests/end-to-end/api/livechat/13-tags.ts
@@ -235,8 +235,7 @@ import { IS_EE } from '../../../e2e/config/constants';
 		it('should return null when the tag does not exist', async () => {
 			await updatePermission('manage-livechat-tags', ['admin']);
 			await updatePermission('view-l-room', ['livechat-agent']);
-			const response = await request.get(api('livechat/tags/123')).set(credentials).expect('Content-Type', 'application/json').expect(200);
-			expect(response.body.body).to.be.null;
+			await request.get(api('livechat/tags/123')).set(credentials).expect('Content-Type', 'application/json').expect(404);
 		});
 		it('should return a tag', async () => {
 			const tag = await saveTags();