- Feature: You can programmatically create and manage prompts using APIs, for example, to extract prompts stored within Amazon Connect and add them to your Amazon S3 bucket. AWS CloudTrail, AWS CloudFormation and tagging are supported.
- Documentation: This release updates GetMetricDataV2 API, to support metric data up-to last 35 days
- Documentation: Remove unused InvalidParameterException from CreateParticipant API
- Feature: Amazon Connect Service Rules API update: Added OnContactEvaluationSubmit event source to support user configuring evaluation form rules.
- Feature: Amazon Connect, Contact Lens Evaluation API release including ability to manage forms and to submit contact evaluations.
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release adds a new API CreateParticipant. For Amazon Connect Chat, you can use this new API to customize chat flow experiences.
- Feature: This release adds the ability to configure an agent's routing profile to receive contacts from multiple channels at the same time via extending the UpdateRoutingProfileConcurrency, CreateRoutingProfile and DescribeRoutingProfile APIs.
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release introduces support for RelatedContactId in the StartChatContact API. Interactive message and interactive message response have been added to the list of supported message content types for this API as well.
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release adds a new API, GetMetricDataV2, which returns metric data for Amazon Connect.
- Feature: StartTaskContact API now supports linked task creation with a new optional RelatedContactId parameter
- Bug Fix: Prevent nil pointer dereference when retrieving error codes.
- Feature: Reasons for failed diff has been approved by SDK Reviewer
- Dependency Update: Updated to the latest SDK module versions
- Announcement: When receiving an error response in restJson-based services, an incorrect error type may have been returned based on the content of the response. This has been fixed via PR #2012 tracked in issue #1910.
- Bug Fix: Correct error type parsing for restJson services.
- Feature: This update provides the Wisdom session ARN for contacts enabled for Wisdom in the chat channel.
- Dependency Update: Updated to the latest SDK module versions
- Feature: Amazon Connect Chat introduces Persistent Chat, allowing customers to resume previous conversations with context and transcripts carried over from previous chats, eliminating the need to repeat themselves and allowing agents to provide personalized service with access to entire conversation history.
- Feature: This release updates the responses of UpdateContactFlowContent, UpdateContactFlowMetadata, UpdateContactFlowName and DeleteContactFlow API with empty responses.
- Feature: Add
ErrorCodeOverridefield to all error structs (aws/smithy-go#401). - Feature: Documentation update for a new Initiation Method value in DescribeContact API
- Feature: Support for Routing Profile filter, SortCriteria, and grouping by Routing Profiles for GetCurrentMetricData API. Support for RoutingProfiles, UserHierarchyGroups, and Agents as filters, NextStatus and AgentStatusName for GetCurrentUserData. Adds ApproximateTotalCount to both APIs.
- Feature: Amazon Connect Chat introduces the Idle Participant/Autodisconnect feature, which allows users to set timeouts relating to the activity of chat participants, using the new UpdateParticipantRoleConfig API.
- Feature: Added support for "English - New Zealand" and "English - South African" to be used with Amazon Connect Custom Vocabulary APIs.
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release provides APIs that enable you to programmatically manage rules for Contact Lens conversational analytics and third party applications. For more information, see https://docs.aws.amazon.com/connect/latest/APIReference/rules-api.html
- Dependency Update: Updated to the latest SDK module versions
- Feature: Added AllowedAccessControlTags and TagRestrictedResource for Tag Based Access Control on Amazon Connect Webpage
- Feature: This release adds a new MonitorContact API for initiating monitoring of ongoing Voice and Chat contacts.
- Feature: This release updates the APIs: UpdateInstanceAttribute, DescribeInstanceAttribute, and ListInstanceAttributes. You can use it to programmatically enable/disable enhanced contact monitoring using attribute type ENHANCED_CONTACT_MONITORING on the specified Amazon Connect instance.
- Feature: This release adds new fields SignInUrl, UserArn, and UserId to GetFederationToken response payload.
- Feature: Amazon connect now support a new API DismissUserContact to dismiss or remove terminated contacts in Agent CCP
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release adds API support for managing phone numbers that can be used across multiple AWS regions through telephony traffic distribution.
- Feature: This release adds support for a secondary email and a mobile number for Amazon Connect instance users.
- Feature: Updated the CreateIntegrationAssociation API to support the CASES_DOMAIN IntegrationType.
- Dependency Update: Updated to the latest SDK module versions
- Feature: Fixed a bug in the API client generation which caused some operation parameters to be incorrectly generated as value types instead of pointer types. The service API always required these affected parameters to be nilable. This fixes the SDK client to match the expectations of the the service API.
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release adds search APIs for Routing Profiles and Queues, which can be used to search for those resources within a Connect Instance.
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release adds SearchSecurityProfiles API which can be used to search for Security Profile resources within a Connect Instance.
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release updates these APIs: UpdateInstanceAttribute, DescribeInstanceAttribute and ListInstanceAttributes. You can use it to programmatically enable/disable High volume outbound communications using attribute type HIGH_VOLUME_OUTBOUND on the specified Amazon Connect instance.
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release adds a new API, GetCurrentUserData, which returns real-time details about users' current activity.
- Feature: This release adds the following features: 1) New APIs to manage (create, list, update) task template resources, 2) Updates to startTaskContact API to support task templates, and 3) new TransferContact API to programmatically transfer in-progress tasks via a contact flow.
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release introduces an API for changing the current agent status of a user in Connect.
- Feature: This release adds SearchUsers API which can be used to search for users with a Connect Instance
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release adds APIs to search, claim, release, list, update, and describe phone numbers. You can also use them to associate and disassociate contact flows to phone numbers.
- Feature: This release updates these APIs: UpdateInstanceAttribute, DescribeInstanceAttribute and ListInstanceAttributes. You can use it to programmatically enable/disable multi-party conferencing using attribute type MULTI_PARTY_CONFERENCING on the specified Amazon Connect instance.
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Feature: This release adds support for enabling Rich Messaging when starting a new chat session via the StartChatContact API. Rich Messaging enables the following formatting options: bold, italics, hyperlinks, bulleted lists, and numbered lists.
- Feature: Updated
github.com/aws/smithy-goto latest version - Feature: Updated service client model to latest release.
- Dependency Update: Updated to the latest SDK module versions
- Feature: API client updated
- Feature: Adds RetryMaxAttempts and RetryMod to API client Options. This allows the API clients' default Retryer to be configured from the shared configuration files or environment variables. Adding a new Retry mode of
Adaptive.Adaptiveretry mode is an experimental mode, adding client rate limiting when throttles reponses are received from an API. See retry.AdaptiveMode for more details, and configuration options. - Feature: Updated
github.com/aws/smithy-goto latest version - Dependency Update: Updated to the latest SDK module versions
- Feature: Updated to latest API model.
- Feature: Updated
github.com/aws/smithy-goto latest version - Dependency Update: Updated to the latest SDK module versions
- Feature: Updated
github.com/aws/smithy-goto latest version - Dependency Update: Updated to the latest SDK module versions
- Feature: API Paginators now support specifying the initial starting token, and support stopping on empty string tokens.
- Bug Fix: Fixes a bug that prevented aws.EndpointResolverWithOptions from being used by the service client. (#1514)
- Dependency Update: Updated to the latest SDK module versions
- Feature: API client updated
- Feature: API client updated
- Dependency Update: Updated to the latest SDK module versions
- Feature: Updated service to latest API model.
- Feature: The SDK now supports configuration of FIPS and DualStack endpoints using environment variables, shared configuration, or programmatically.
- Feature: Updated
github.com/aws/smithy-goto latest version - Feature: Updated service to latest API model.
- Dependency Update: Updated to the latest SDK module versions
- Feature: Updated to latest version
- Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Feature: API client updated
- Dependency Update: Updated to the latest SDK module versions
- Feature: Updated
github.com/aws/smithy-goto latest version - Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Feature: API client updated
- Dependency Update: Updated
github.com/aws/smithy-goto latest version. - Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated
github.com/aws/smithy-goto latest version - Dependency Update: Updated to the latest SDK module versions
- Feature: API client updated
- Feature: Updated
github.com/aws/smithy-goto latest version - Dependency Update: Updated to the latest SDK module versions
- Dependency Update: Updated to the latest SDK module versions
- Feature: Constant has been added to modules to enable runtime version inspection for reporting.
- Feature: Updated to latest service API model.
- Dependency Update: Updated to the latest SDK module versions