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Point annotations cannot be viewed if Draw annotations are added after the point. #1040

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alexZogich opened this issue Jul 16, 2019 · 1 comment

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@alexZogich
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Environment:

Preview version: tested with 2.14.1 ( same issue happens for lower versions, looks like it starts since v2.0.2 with: Downgrade annotations to 2.3.0)
Browser: Safari
Operating system and version: IOS 12.3.1
Steps to reproduce the problem:

Preview any document
Add point annotations
After saving annotation, click on it to make sure we can view the posted annotation
Add a draw annotation and save the annotation.
Click on the added point annotation to view it.

Expected:the point annotation comment opens and we can view the comment and reply to it etc.

Actual:Clicking on the message icon, does not open the annotation.

Exiting the previewer and reopening it solves the issue.

This seems to only happen when we do a draw annotation in the document after adding point annotations. If we do draw annotation first followed by point annotations, then we dont see this issue.

@ConradJChan
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Hi @alexZogich, thanks for opening the issue.

From looking at the screencast of the issue (https://www.loom.com/share/001c097eda964334a35bd849122d45cb) it appears the preview is happening inside of a WebView as part of a native app?

I attempted to reproduce the issue via expiring embed in a ios WebView but was unable to do so. Here's a link to the video of the screencast: https://cloud.box.com/s/fvf1gqem6wry1pkqjpecqx52d4fi9ykb

Can you attempt to reproduce this outside of your application?

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