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Users unable to add new videos to Playlist #41555

Closed
1 of 5 tasks
hollons opened this issue Oct 10, 2024 · 4 comments · Fixed by brave/brave-core#26798
Closed
1 of 5 tasks

Users unable to add new videos to Playlist #41555

hollons opened this issue Oct 10, 2024 · 4 comments · Fixed by brave/brave-core#26798

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@hollons
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hollons commented Oct 10, 2024

Description

Several users are reporting that they're unable to add new video's to Playlist. 10 reports so far, consolidated in these two Community threads:

https://community.brave.com/t/brave-isn-t-downloading-videos-to-the-playlists-anymore-properly/570073/27
https://community.brave.com/t/can-t-add-to-playlist/574337

Several users are reporting that the issue began after updating to iOS 18.1, others are experiencing the issue on iOS 17.

Steps to reproduce

  1. Add video to Playlist
  2. Open Playlist and tap on video for offline save
  3. Error shown - problem loading resouce

Screenshots below.

Actual result

Image

^ iOS 18.1, iPhone 13 mini

Image

iOS 18.1, iPhone 13

Image

iOS 17, iPhone 12 mini

Expected result

Expected result is for the video to be added to Playlist without issue.

Reproduces how often

Intermittent issue

Brave version

User's who submitted Brave version:
Version 1.69.2 (172) iOS 17.7
iOS 17.6.1 (iPhone 11) and Brave 1.69.2
iOS v 18.0.1 & Brave v 1.69.2 (172)
1.69.1, iPhone 13

Device/iOS version

User's that submitted iOS and device type only:

iOS 17 , iPhone 12 mini
iphone 13, but mini and iOS 18.

Affected browser versions

  • latest AppStore
  • latest TestFlight
  • previous TestFlight

Reproducibility

  • with Brave Shields disabled
  • in the latest version of mobile Safari

Miscellaneous information

I am unable to reproduce on 1.69.2, 17.6.1, 13 mini. Others internally are also unable to reproduce. One user reported that they were able to add a new video to Playlist in private mode.

@hollons hollons added the OS/iOS Fixes related to iOS browser functionality label Oct 10, 2024
@hollons hollons changed the title User's unable to add new videos to Playlist Users unable to add new videos to Playlist Oct 10, 2024
@jamesmudgett
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jamesmudgett commented Oct 18, 2024

Possibly make this auto reload against web compatibility mode similar to iPad @Brandon-T

@Brave-Matt
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If that is the case then there is another issue at hand here, as I've just been informed that if the Web compatibility feature in iOS Playlist settings is enabled then videos are restricted to 360p quality (both in Playlist and on sites). So while it may allow Playlist content to be accessed, I don't think this is an ideal solution.

@jamesmudgett should I leave this issue open or should I open a separate one for figuring out how to both get Playlist to work via webcompat and have high quality content?

@An0n-00
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An0n-00 commented Nov 27, 2024

Is there any update on this?

One user reported that they were able to add a new video to Playlist in private mode.
That would be me, but it isnt only me; I already tested this on different devices (11 pro max and X). Both worked when downloading from youtube and other providers.

@brave-builds brave-builds added this to the 1.75.x - Nightly milestone Dec 6, 2024
@Uni-verse Uni-verse added the QA/In-Progress Indicates that QA is currently in progress for that particular issue label Dec 17, 2024
@Uni-verse
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Verified on iPhone 12 running iOS 18.2 & iPhone XR running iOS 17.7.2 using version 1.75 (105)

example example example

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