Please note when adding device:
1.Confirm device is powered on.
2.Confirm device is wating for network configuration.
3.Confirm that deivce, smartphone and router are as close to each other.
4.Make sure the network function of router and smartphone are unblocked.
5.Confirm the entered router password is correct.
6.Confirm adding deivce is under 2.4 Wifi channel. Enable the broadcast and not allow to hide Wi-Fi
7.Confirm that router’s encryption method is WPA2-PSK and authentication type is AES, or both are set up as automatic.
8.Confirm that Wi-Fi name only contains letters
9.If router’s connected deivces reach the amount limit. Please try to turn off some devices’ wifi function and configure again.
10.If router enables MAC address filter, please try removing the device from MAC filter list and make sure router is allowing device to be connected
Control device under 2G/3G/4G network?
Device and smartphone must be under the same Wi-Fi environment when adding device. After successful adding, deivce can be control via mobile network
How to share my device with family?
Open App, enter into“shared device”, tap “add sharing” to share device with family
How to add device?
Two methods to add device:“ Normal Mode” and “AP mode”. “Normal mode”is set up as default and can switch to “AP mode”