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US Remote ID fails with Mobile SDK v5 #426

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MohamedKari opened this issue Sep 20, 2024 · 3 comments
Open

US Remote ID fails with Mobile SDK v5 #426

MohamedKari opened this issue Sep 20, 2024 · 3 comments

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@MohamedKari
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MohamedKari commented Sep 20, 2024

In the US, I deployed an Android app based on Mobile SDK V5 (5.9.0.1659) to a Pixel 7a (Android API 33), connected it to RC-N1 via USB-C which is bound to a Mini 3 Pro. However, I receive the error:

Remote ID Error. Unable to take off. Make sure DJI Fly can access mobile device location.

GPS permissions are set to "Always allow" for the MSDK-based app. GPS signal is received on the Android phone (Pixel 7a). Mobile data (5G) is also active.

With the official DJI Fly app (V 1.14.0), Remote ID works perfectly fine and the drone takes off, so it must be the SDK implementation. Is there a fix for this problem?

@dji-dev
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dji-dev commented Sep 23, 2024

Agent comment from yating.liao in Zendesk ticket #117830:

Could you please confirm if the process of your app has been running in the foreground? Are you experiencing the same issue with the sample code in version 5.9 or 5.10?

°°°

@MohamedKari
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Yes, the app is running in foreground.

Also, I updated and it does not work in 5.9 nor 5.10.

@dji-dev
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dji-dev commented Sep 24, 2024

Agent comment from yating.liao in Zendesk ticket #117830:

Could you please let me know if you encounter the same error when using the sample code for MSDK? I would like to confirm whether your software settings, such as services and other factors, might be causing the MSDK to misjudge the situation.

°°°

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