New issue

Have a question about this project? # for a free GitHub account to open an issue and contact its maintainers and the community.

#

By clicking “#”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? # to your account

Jump to bottom

Error code 9340 when connecting with GLS SecureGo+ #82

Open

sebgrebe opened this issue May 31, 2022 · 1 comment

sebgrebe commented May 31, 2022 •

edited

Loading

Hi, we've been using mobile TAN with GLS bank and had to switch to GLS SecureGo+ as GLS is switching off mobile TAN: https://www.gls.de/privatkunden/konto-karten/onlinebanking/securego-plus/.

After the switch, we can no longer connect with the hbci gem. Getting the following errors:

9800: Dialog abgebrochen (dialog cancelled)
9340: "Auftrag abgelehnt", which apparently can mean "wrong electronic signature" or "security profile unknown": https://www.hbci-zka.de/dokumente/spezifikation_deutsch/FinTS_Rueckmeldungscodes_2018-09-26_final_version.pdf.

Any help with this would be very much appreciated.

Author

sebgrebe commented Jun 6, 2022

@aklaiber, any thoughts on this? Would be very much appreciated :)

# for free to join this conversation on GitHub. Already have an account? # to comment