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⚠️⚠️⚠️ WPML / DOKAN - ISSUE STORE CATEGORY - not synchronise at all (in default languages and in translated categories) #53

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Sophie-2e opened this issue Mar 5, 2024 · 7 comments · Fixed by #60
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@Sophie-2e
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Sophie-2e commented Mar 5, 2024

VERY URGENT = Following up on customer support ticket #49906:

I noticed a new bug that I reported a long time ago and that was fixed about the Store Category count not being synchronised. This bug is back.

There is also an issue with WPML as there are no settings to handle the translation of the store category meaning that the translated categories are not synchronised with the default language store categories.

@Sophie-2e
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Still not fixed with latest update.

@shohag121 shohag121 self-assigned this Mar 21, 2024
@Sophie-2e
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@shohag121 If needed, I sent another video with more explanations about this bug, you can asked to Yeasin Arafat, support ticket #49906

@shohag121
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Hello @Sophie-2e,

Thank you for providing another explanation video.
I'll contact Yeasin Arafat and discuss it.

@Sophie-2e
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Hello @shohag121 hope you enjoyed your holidays. When can we expect the fix to be released as still not working with Dokan 3.10.2?

@Sophie-2e
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Hello @shohag121 could you please tell me when this fix will be released? and for which update? I tested with Dokan & Pro 3.10.4, but still having issues. Thanks for your follow-up.

@Sophie-2e
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Hey @shohag121 , just tested with Dokan 3.11 but same issue. For which Dokan update the fix will be released?

@Sophie-2e
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Sophie-2e commented Jun 19, 2024

Just tested Dokan WPML 1.1.3, and if the names are translated correctly now in Dokan > Vendors > Categories column, the store categories counts are still not synchronised:

Default languages:
Screenshot 2024-06-19 at 09 16 55

Other languages:

Screenshot 2024-06-19 at 09 15 32
Screenshot 2024-06-19 at 09 15 40

Also the store category is only registered in their store data in the language used by the vendor when they register it and that is probably why the store categories count is wrong because indeed only two sellers registered in dutch on this staging website.

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