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Sentry user feedback button disappears after split seconds of rendering in next.js #15467

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octa54 opened this issue Feb 23, 2025 · 2 comments

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@octa54
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octa54 commented Feb 23, 2025

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Add sentry in next.js app
Add Feedback integration in the integrations section of sentry.client.config.ts
Sentry.init({
// other config options
integrations: [
// other integrations
Sentry.feedbackIntegration({
// Additional SDK configuration goes in here, for example:
colorScheme: "system",
isNameRequired: true,
}),
]
})

Expected Result

The user feedback button should render on the screen when the next.js application loads in the browser.

Actual Result

The user feedback button does load initially but disappears instantly after the next.js application completely loads in the browser.

Product Area

Issues - Suggested Fix

Link

No response

DSN

https://9e8ed01a6b4c75d925bb498ba646ab6c@o4508846884782080.ingest.us.sentry.io/4508868106584064

Version

No response

@getsantry
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getsantry bot commented Feb 23, 2025

Assigning to @getsentry/support for routing ⏲️

@getsantry getsantry bot moved this to Waiting for: Support in GitHub Issues with 👀 3 Feb 23, 2025
@InterstellarStella InterstellarStella transferred this issue from getsentry/sentry Feb 24, 2025
@getsantry getsantry bot moved this from Waiting for: Support to Waiting for: Product Owner in GitHub Issues with 👀 3 Feb 24, 2025
@lforst
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lforst commented Feb 24, 2025

I'll defer to @getsentry/product-owners-user-feedback but until they wake up could you maybe provide a simple reproduction example we could pull where this happens? It may be related to some conflicting elements and styling?

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