From c161277d9b2c626a647f63c4a36c786a2aacf7d7 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?C=C3=A9sar=20Garc=C3=ADa?= Date: Sun, 23 Feb 2025 17:50:53 +0100 Subject: [PATCH] Update what-are-agents.mdx Current text uses the word objectives in a total different way from the other parts of the lesson, mixing the agent objectives and the use case objectives. I have clarified it, using goals for the chatbot service, and describing the agent objectives in a consistent way with the rest of the text. --- units/en/unit1/what-are-agents.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/units/en/unit1/what-are-agents.mdx b/units/en/unit1/what-are-agents.mdx index 30310b8b..a00c3ae4 100644 --- a/units/en/unit1/what-are-agents.mdx +++ b/units/en/unit1/what-are-agents.mdx @@ -124,7 +124,7 @@ Many companies deploy chatbots as agents that interact with customers in natural These agents can answer questions, guide users through troubleshooting steps, open issues in internal databases, or even complete transactions. -Their predefined objectives might include improving user satisfaction, reducing wait times, or increasing sales conversion rates. By interacting directly with customers, learning from the dialogues, and adapting their responses over time, they demonstrate the core principles of an agent in action. +The goals for setting up the AI chatbots might include improving user satisfaction, reducing wait times, or increasing sales conversion rates. These agentic chatbots predefined objectives might be helping customers to solve their requests leveraging the tools that they have at their disposition. By interacting directly with customers, learning from the dialogues, and adapting their responses over time, they demonstrate the core principles of an agent in action. ### Example 3: AI Non-Playable Character in a video game