diff --git a/lib/common/components/JobMonitor.js b/lib/common/components/JobMonitor.js
index 70cb1e27b..e8a6a8a12 100644
--- a/lib/common/components/JobMonitor.js
+++ b/lib/common/components/JobMonitor.js
@@ -7,6 +7,7 @@ import {Link} from 'react-router'
 
 import {removeRetiredJob} from '../../manager/actions/status'
 import SidebarPopover from './SidebarPopover'
+import {getConfigProperty} from '../util/config'
 
 import type {ServerJob} from '../../types'
 import type {JobStatusState} from '../../types/reducers'
@@ -136,6 +137,7 @@ class RetiredJob extends Component<{
   render () {
     const {job} = this.props
     const path = this._getPathToObject()
+    const supportEmail = getConfigProperty('application.support_email')
     return (
       <li className='job-container'>
         <div style={{ float: 'left' }}>
@@ -189,12 +191,15 @@ class RetiredJob extends Component<{
                           <Icon type='bug' /> Oh no! Looks like an error has occurred.
                         </span>
                       }>
-                      <p>
-                      To submit an error report email a screenshot of your browser
-                      window, the following text (current URL and error details),
-                      and a detailed description of the steps you followed
-                      to <a href='mailto:support@conveyal.com'>support@conveyal.com</a>.
-                      </p>
+                      {supportEmail
+                        ? <p>
+                          To submit an error report email a screenshot of your browser
+                          window, the following text (current URL and error details),
+                          and a detailed description of the steps you followed
+                          to <a href={`mailto:${supportEmail}`}>{supportEmail}</a>.
+                        </p>
+                        : null
+                      }
                       <p>{window.location.href}</p>
                       <span style={{whiteSpace: 'pre', fontSize: 'xx-small'}}>
                         {job.status.exceptionDetails}