Gui does not load.

[korben546]

when It loads up it only shows a white box and the command line states

• Read Configuration file: /etc/customizer.conf
  X Error: BadAccess (attempt to access private resource denied) 10
  Extension: 130 (MIT-SHM)
  Minor opcode: 1 (X_ShmAttach)
  Resource id: 0x139
  X Error: BadShmSeg (invalid shared segment parameter) 128
  Extension: 130 (MIT-SHM)
  Minor opcode: 5 (X_ShmCreatePixmap)
  Resource id: 0x300000f
  X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id: 0x3000010
  X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id: 0x3000010
  X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id: 0x3000010
  im running the latest version of ubuntu.

[awsaunier]

I am having the same exact problem in my Ubuntu 18.04.1 VM with a kubuntu 18.04 host.

[awsaunier]

I tested this in Ubuntu 16.04 LTS VM with a kubuntu host and I did not have this issue.

[kamilion]

@korben546 "latest version of ubuntu" is rather unhelpful -- I understand you may be running 18.10/cosmic, but which spin?

@awsaunier Can you run customizer-gui from a terminal and note the output, as korben546 did?

it appears you do not have mit-shm enabled, and something is going wrong.

Can you tell me if these were fresh installations of *buntu, or upgrades from a previous release?

Is this actually "Ubuntu Desktop 18.10", like, the one off ubuntu.com?
I'm downloading it now and I'll try it in vmware to see if I get the same issue.

(For reference, I've been running customizer fine in Lubuntu 16.04, 18.04, and the new lxqt based 18.10 release.)