diff --git a/api/extensions/storage/aws_s3_storage.py b/api/extensions/storage/aws_s3_storage.py
index ab2d0fba3b19f3..ce36c2e7deeeda 100644
--- a/api/extensions/storage/aws_s3_storage.py
+++ b/api/extensions/storage/aws_s3_storage.py
@@ -67,7 +67,9 @@ def load_stream(self, filename: str) -> Generator:
             yield from response["Body"].iter_chunks()
         except ClientError as ex:
             if ex.response["Error"]["Code"] == "NoSuchKey":
-                raise FileNotFoundError("File not found")
+                raise FileNotFoundError("file not found")
+            elif "reached max retries" in str(ex):
+                raise ValueError("please do not request the same file too frequently")
             else:
                 raise