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base repository: emilydetmer/block-ccai-insights
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head repository: looker-open-source/block-ccai-insights
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  • 18 commits
  • 12 files changed
  • 7 contributors

Commits on Oct 13, 2021

  1. Create agent_performance.dashboard.lookml

    @AnnaSerova
    AnnaSerova authored Oct 13, 2021
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  2. Create call_center_performance.dashboard.lookml

    @AnnaSerova
    AnnaSerova authored Oct 13, 2021
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  3. Create conversation_lookup.dashboard.lookml

    @AnnaSerova
    AnnaSerova authored Oct 13, 2021
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  4. Rename agent_performance.dashboard.lookml to dashboards/agent_perform… 

    …ance.dashboard.lookml
    @AnnaSerova
    AnnaSerova authored Oct 13, 2021
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  5. Rename call_center_performance.dashboard.lookml to dashboards/call_ce… 

    …nter_performance.dashboard.lookml
    @AnnaSerova
    AnnaSerova authored Oct 13, 2021
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  6. Rename conversation_lookup.dashboard.lookml to dashboards/conversatio… 

    …n_lookup.dashboard.lookml
    @AnnaSerova
    AnnaSerova authored Oct 13, 2021
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Commits on Oct 14, 2021

  1. Update insights_demo.model.lkml

    @AnnaSerova
    AnnaSerova authored Oct 14, 2021
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  2. Update marketplace.json

    @AnnaSerova
    AnnaSerova authored Oct 14, 2021
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Commits on Oct 27, 2021

  1. Update insights_data.view.lkml 

    adjusted the dashboard links to use self referencing language instead of url
    @emilydetmer
    emilydetmer authored Oct 27, 2021
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Commits on Oct 28, 2021

  1. Merge pull request #1 from emilydetmer/patch-3 

    Update insights_data.view.lkml
    @AnnaSerova
    AnnaSerova authored Oct 28, 2021
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Commits on Nov 2, 2022

  1. Create CONTRIBUTING.md

    @jeremytchang
    jeremytchang authored Nov 2, 2022
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Commits on Dec 10, 2024

  1. docs: add information about agent performance dashboard to the readme… 

    … and some formatting (#3)
    @yesudeep
    yesudeep authored Dec 10, 2024
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  2. chore: update license to MIT (#5)

    @yesudeep
    yesudeep authored Dec 10, 2024
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Commits on Dec 13, 2024

  1. Feat: Updating CCAI Block with https://github.com/GoogleCloudPlatform… 

    …/gcc-conversational_ai_analytics (#6)

* chore(release): CCAI Insights Block v2.0

CHANGELOG - CCAI Insights block v2.0
v2.0 (2024-12-12)

NEW
Compatible with BQ Schema v4 and higher
Added Agent Operations dashboard
Added _agent_filter view

CHANGES
Refined insights model (adapted for BQ schema v4 and higer, more descriptive fields and functions)
BQ schema v4 and higher incorporate more data (Export your data to BigQuery for custom analysis or visualization in Looker)
    @Alex8ab
    Alex8ab authored Dec 13, 2024
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  2. fix changed label marketplace (#7)

    @Alex8ab
    Alex8ab authored Dec 13, 2024
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  3. Changed model name (#8) 

    * fix changed label marketplace

* model name changed to match previous
    @Alex8ab
    Alex8ab authored Dec 13, 2024
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  4. Marketplace Json modified (#9) 

    * fix changed label marketplace

* model name changed to match previous

* marketplace json model name changed to match model name
    @Alex8ab
    Alex8ab authored Dec 13, 2024
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Commits on Feb 11, 2025

  1. fix: change model name in dashboard files from insights to insights_d… 

    …emo (#10)

Co-authored-by: heyedher <edherivan@google.com>
    @drstrangelooker @heyedher
    drstrangelooker and heyedher authored Feb 11, 2025
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