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Remove AppCenter crash reports #4073

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lwouis opened this issue Jan 6, 2025 · 2 comments
Open

Remove AppCenter crash reports #4073

lwouis opened this issue Jan 6, 2025 · 2 comments
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enhancement New feature or request

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@lwouis
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lwouis commented Jan 6, 2025

AppCenter has this warning at the top of their webapp:

Visual Studio App Center is scheduled for retirement on March 31, 2025. Learn more about support timelines and recommended alternatives.

I thought we may still use the open-source plcrashreporter. People could at least generate reports locally. That could help them with submitting them to Github. Either manually or on confirm perhaps, a bit like the feedback form.

However, the future of plcrashreporter is uncertain. Thus, I think I'll remove that piece from the app for now, until we have visibility on what to use next.

Finally, there is the question of what will happen if a user uses a previous release which still has AppCenter. Will is silently fail, or will it crash, or will it do something else? I sent an email to AppCenter to enquire.

Thank you

@lwouis lwouis added the enhancement New feature or request label Jan 6, 2025
@lwouis
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lwouis commented Jan 8, 2025

I've just tested to generate a crash, then turn off wifi, then click to send it. The dialog closed and nothing happened. AltTab worked well after that, like it actually sent the report. On the next launch, no dialog about sending the crash.

This is great. It means we have no rush to get rid of AppCenter. We can remove it whenever 👍

@lwouis
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lwouis commented Feb 13, 2025

I think we could keep the library in, and instead of sending the reports to AppCenter, we could open Finder to show the user the file. The user could then drop it in an issue here on Github. This feature would help debug issues with people through tickets here.

We would need to get a hold of the report files. We would also need to update the Preferences > Policies tab, and update the related dialogs.

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