scal-195195

Signed-off-by: Naomi Lattanzi <naomi.lattanzi@thoughtspot.com>

Author: Naomi-L

cloud/modules/ROOT/pages/connections-genericjdbc-add.adoc

@@ -7,6 +7,16 @@
 :experimental:
 :connection: Generic JDBC
 :description: Learn how to add a Generic JDBC connection.
+:jira: SCAL-195195
+
+== Prerequisites
+
+Before you create a {connection} connection, you must provide a public URL for the JDBC Driver JAR and raise a support ticket by contacting {support-url}. For security reasons, you cannot directly upload the JARs to ThoughtSpot. ThoughtSpot security reviews the driver, after which the driver is available for use.
+
+Once the drivers are reviewed, the Generic JDBC connection is enabled with the list of drivers you provided as options to select and create a connection.
+
+
+== Add a connection
 
 To connect to {connection}, follow these steps:
 
@@ -24,7 +34,7 @@ image::jdbc-connectiontype.png[Add a {connection} connection]
 +
 image::jdbc-connectiondetails.png[Enter connection details]
 +
-Refer to the xref:connections-genericjdbc-reference.adoc[{connection} connection reference] for more information on each of the specific attributes you must enter for your connection.
+Refer to the xref:connections-genericjdbc-reference.adoc[{connection} connection reference] for more information on each of the specific attributes you must enter for your connection. Note that you must create a support ticket to have ThoughtSpot upload your JDBC Driver JAR(s) before you can create a connection.
 . (Optional) Configure proxy for your {connection} connection by doing the following:
 .. Select the *Advanced Config* menu to reveal the Key and Value fields.
 .. For Key, enter *httpProxy*, and for Value, enter *<proxyHost>:<proxyPort>*.