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[BUG] Error 3 (cancelled) on attempt to export video from iPhone 16 #1385

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mrt595 opened this issue Dec 23, 2024 · 0 comments
Open
1 task done

[BUG] Error 3 (cancelled) on attempt to export video from iPhone 16 #1385

mrt595 opened this issue Dec 23, 2024 · 0 comments
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mrt595 commented Dec 23, 2024

Is there an existing issue for this?

  • I have searched the issues (both open and closed)

Current Behavior

Uploading a video that was shot on an iPhone 16 fails with "Upload failed - The operation couldn't be completed. (SessionExporter.NextLevelSessionExporterError error 3.)

This seems to be an issue with an audio codec. (NextLevel/NextLevelSessionExporter#49)

It only happens in the app. Using Safari on iPhone works just fine.

Expected Behavior

The video should load and be processed by the server.

Steps To Reproduce

  1. Create a post
  2. Attach video that was shot with iPhone 16

Environment

- Device: iPhone 16 Pro
- OS:iOS 18.2
- Version:2024.12
- Build:22c152

Anything else?

I have only tried this on mstdn.social.

@mrt595 mrt595 added Bug Something isn't working Needs Triage labels Dec 23, 2024
@whattherestimefor whattherestimefor added this to the 2025.01 milestone Jan 6, 2025
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