Issue with Errant folder-like files in Azure blob storage

[patnala7]

Preflight Checklist

• I have installed the latest version of Storage Explorer.
• I have checked existing resources, including the troubleshooting guide and the release notes.
• I have searched for similar issues.

Storage Explorer Version

1.37.0

Regression From

No response

Architecture

x64

Storage Explorer Build Number

20241221.4

Platform

Windows

OS Version

Windows 11 Enterprise

Bug Description

we have identified an issue in our Azure Blob storage container where a transfer a folder and files under the following path

"storageaccountdev1/Blob Container/dev1ph/inbound"

A Folder named "review" under "inbound" contains an object called "review/"
These Pseudo folder files behave like directories but cannot be fully deleted. Attempts to delete these resulting the contents being removed, but the folder file itself remains intact.

we need assistance to:

1. Fully delete these folder-like files without impacting the other blobs
2. Understand the root cause or if this behavior can be avoided in the future through Azure Configuration.

Please advise on the best steps to resolve this issue.

Steps to Reproduce

Create a blob object

storageaccountdev1/Blob Container/dev1ph/inbound

"review/"

These files will be created by Transfer program GoAnywhere

Actual Experience

we could be able to delete the Blobs Folder without impacting other blobs.

Expected Experience

No response

Additional Context

No response

[craxal]

@patnala7 Are you able to delete the folder-like file from the Azure Portal? If not, I suggest opening an Azure service request.

I'm afraid we don't know much about this "GoAnywhere" program. Does your storage account have hierarchical namespaces turned on? If GoAnywhere is creating these pseudo folder objects, it probably shouldn't, because the Azure platform can handle that itself.

[patnala7]

They won't be able to do this in the Azure Portal since they only have access to their container. That's where the app Azure Storage Explorer comes in

It does give them access to their specific container(s)