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Rasterized text on printouts #870

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eldroiderino opened this issue Nov 30, 2023 · 1 comment
Open

Rasterized text on printouts #870

eldroiderino opened this issue Nov 30, 2023 · 1 comment
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0. Needs triage bug dependencies Pull requests that update a dependency file

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@eldroiderino
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Hello, my Nextcloud's pdf.js rasterizes the characters when printing PDF text documents, which reduces the print quality considerably. I am using a rather old printer with a TurboPrint Linux driver, which is connected to a local print server. Any help would be greatly appreciated.

Steps to reproduce

  1. Print a PDF text document using Nextcloud's inbuild pdf.js
  2. Print the same document using Firefox's inbuild pdf.js (with identical printer configuration)

Expected behaviour

All printouts should look the same

Actual behaviour

When printing using Nextcloud's pdf.js, text gets rasterized and characters look blurred

Server configuration

Operating system:
Linux 5.4.210-1-MANJARO

Web server:
nginx/1.22.0

Database:
10.8.3-MariaDB-log Arch Linux

PHP version:
PHP 8.1.9

Nextcloud version:
Nextcloud Hub 5 (27.0.0)

List of activated apps:

  • activity: 2.19.0
  • bookmarks: 13.0.1
  • calendar: 4.4.3
  • circles: 27.0.0
  • cloud_federation_api: 1.10.0
  • comments: 1.17.0
  • contacts: 5.3.2
  • contactsinteraction: 1.8.0
  • dav: 1.27.0
  • facerecognition: 0.9.20
  • federatedfilesharing: 1.17.0
  • federation: 1.17.0
  • files: 1.22.0
  • files_external: 1.19.0
  • files_pdfviewer: 2.8.0
  • files_rightclick: 1.6.0
  • files_sharing: 1.19.0
  • files_trashbin: 1.17.0
  • files_versions: 1.20.0
  • integration_dropbox: 2.0.1
  • logreader: 2.12.0
  • lookup_server_connector: 1.15.0
  • mail: 3.2.5
  • maps: 1.1.0
  • nextcloud_announcements: 1.16.0
  • notifications: 2.15.0
  • oauth2: 1.15.0
  • onlyoffice: 8.1.0
  • password_policy: 1.17.0
  • photos: 2.3.0
  • polls: 5.2.0
  • previewgenerator: 5.3.0
  • privacy: 1.11.0
  • provisioning_api: 1.17.0
  • recommendations: 1.6.0
  • related_resources: 1.2.0
  • serverinfo: 1.17.0
  • settings: 1.9.0
  • sharebymail: 1.17.0
  • spreed: 17.0.3
  • support: 1.10.0
  • survey_client: 1.15.0
  • systemtags: 1.17.0
  • tasks: 0.15.0
  • text: 3.8.0
  • theming: 2.2.0
  • twofactor_backupcodes: 1.16.0
  • updatenotification: 1.17.0
  • user_status: 1.7.0
  • video_converter: 1.0.6
  • viewer: 2.1.0
  • workflow_pdf_converter: 1.12.0
  • workflowengine: 2.9.0

Nextcloud configuration:
{
"system": {
"instanceid": "REMOVED SENSITIVE VALUE",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"myip",
"mydomain"
],
"datadirectory": "REMOVED SENSITIVE VALUE",
"dbtype": "mysql",
"version": "27.0.0.8",
"overwrite.cli.url": "https://mydomain",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true,
"filelocking.enabled": true,
"memcache.local": "\OC\Memcache\APCu",
"memcache.locking": "\OC\Memcache\Redis",
"redis": {
"host": "REMOVED SENSITIVE VALUE",
"port": myport1
},
"maintenance": false,
"loglevel": 1,
"updater.release.channel": "stable",
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "REMOVED SENSITIVE VALUE",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"mail_smtpport": "myport2",
"mail_smtpname": "REMOVED SENSITIVE VALUE",
"mail_smtppassword": "REMOVED SENSITIVE VALUE",
"mail_smtpsecure": "ssl",
"app_install_overwrite": [
"bruteforcesettings",
"bookmarks_fulltextsearch",
"ojsxc",
"video_converter"
],
"preview_max_x": 2048,
"preview_max_y": 2048,
"preview_max_memory": 256,
"enabledPreviewProviders": [
"OC\Preview\TXT",
"OC\Preview\MarkDown",
"OC\Preview\PDF",
"OC\Preview\MSOfficeDoc",
"OC\Preview\OpenDocument",
"OC\Preview\JPEG",
"OC\Preview\PNG",
"OC\Preview\GIF",
"OC\Preview\BMP",
"OC\Preview\Movie",
"OC\Preview\MP4",
"OC\Preview\AVI"
],
"theme": "",
"onlyoffice": {
"jwt_secret": "mysecret",
"jwt_header": "myheader"
}
}
}

Client configuration

Browser:
Mozilla Firefox 118.0.1

Operating system:
Linux 5.15.133-1-MANJARO

Logs

Nextcloud log (data/owncloud.log)

nothing reported

Browser log

nothing reported

@eldroiderino eldroiderino changed the title Text getting rasterized Rasterized text on printouts Dec 1, 2023
@joshtrichards
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@joshtrichards joshtrichards added the dependencies Pull requests that update a dependency file label Feb 19, 2025
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