diff --git a/content/policies/disputes.mdx b/content/policies/disputes.mdx index 96a8db01c9d..9687f7a66f7 100644 --- a/content/policies/disputes.mdx +++ b/content/policies/disputes.mdx @@ -15,8 +15,8 @@ of the npm Code of Conduct or Open-Source Terms. ## tl;dr -1. Open a support ticket at -1. Explain why you require a package, org, or username transferred +1. Open a support ticket at . +1. Fill out the form with as much detail as possible. 1. Support will address your request. Please note submitting a report does not guarantee the transfer of a package, org, or username. @@ -52,43 +52,6 @@ but giving that name to the requesting party would pose a supply-chain risk to the npm ecosystem. In such cases, requests may be denied independent of the validity of the claim. -## Beginning the process - -### Packages - -To dispute a package called `foo`, follow these steps: - -1. Open a support ticket at , indicating that - you would like to start the process to request ownership of the `foo` - package. Please explain the why you believe the package should be transferred. - You will get an automated reply from npm support to your email address. -1. Support will address your request. Please note submitting a report does not - guarantee the transfer of a package. - -### Organizations - -To dispute an organization name, follow these steps: - -1. Open a support ticket at , indicating that - you dispute an organization name. Include the name of the organization, - e.g. `@foo`. Please explain the why you believe the Organizations should - be transferred. You will get an automated reply from npm support to your - email address. -1. Support will address your request. Please note submitting a report does not - guarantee the transfer of an organization. - -### User names - -To dispute a user name, follow these steps: - -1. Open a support ticket at , indicating that - you dispute a user name. Include the name of the user account, - e.g. `@foo`. Please explain why you believe the Username should be - transferred. You will get an automated reply from npm support to your - email address. -1. Support will address your request. Please note submitting a report does not - guarantee the transfer of a user name. - ## Trademarks npm processes Trademark claims under GitHub's [Trademark Policy](https://docs.github.com/site-policy/content-removal-policies/github-trademark-policy).