reset password

[codonAG]

Hi,

the password of usermanaged user expired. Now I can't login.
How can I reset the password of the user?

Best Regards
Christian

[rkrenn]

for now it is easiest to create a temporary user (with local authentication), and then use it to change the expired user's password.

so to create such temporary "phoenix1" user (with priviledge to set passwords), log in to the phoenix VM console and run below command (taken from install.sh):

sudo -u ctsms /ctsms/dbtool.sh -cu -dlk <MY_DEPARTMENT> -dp <DEPARTMENT_PASSWORD> -u "phoenix1" -p <USER_PASSWORD> -pp "INVENTORY_MASTER_ALL_DEPARTMENTS,STAFF_MASTER_ALL_DEPARTMENTS,COURSE_MASTER_ALL_DEPARTMENTS,TRIAL_MASTER_ALL_DEPARTMENTS,PROBAND_MASTER_ALL_DEPARTMENTS,USER_ALL_DEPARTMENTS,INPUT_FIELD_MASTER,MASS_MAIL_MASTER_ALL_DEPARTMENTS,INVENTORY_MASTER_SEARCH,STAFF_MASTER_SEARCH,COURSE_MASTER_SEARCH,TRIAL_MASTER_SEARCH,PROBAND_MASTER_SEARCH,USER_MASTER_SEARCH,INPUT_FIELD_MASTER_SEARCH,MASS_MAIL_MASTER_SEARCH"

• <MY_DEPARTMENT> : your department name (ie. "my_department")
• <DEPARTMENT_PASSWORD> : the passphrase of yourdepartment, see last line of /home/phoenix/install.log
• <USER_PASSWORD> : the password of your new "phoenix1" user

there is also an interactive form of the command:

sudo -u ctsms /ctsms/dbtool.sh --create_user_interactive

after logging into the webUI with the phoenix1 user, search&open your expired user, and set a fresh password.

[codonAG]

It works fine.
Thank you for your quick repsonse.