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Unable to use plugin on corporate network - custom SSL encryption #57

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jsmoreau opened this issue Aug 31, 2022 · 3 comments
Open

Unable to use plugin on corporate network - custom SSL encryption #57

jsmoreau opened this issue Aug 31, 2022 · 3 comments

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@jsmoreau
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We would like to use the plugin in QGIS. The installations works fine but I'm not able to authenticate while using it on a machine hosted on our corporate network.
I get the following message in a dialog:

Connection error
Verify that your computer is correctly connected to the internet

We have a custom SSL encryption certificate that we have to use for all https requests. Programs like web browsers are configured to use that certificate. I would like to know how to make the plugin aware of it.

The plugin is working as expected when I'm working outside the network so I'm pretty sure the certificate is part of the problem.

Since we have a membership with Planet, this bug is affecting most of our users.

@jsmoreau
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Since the python planet api rely on the httpx module for https requests, I think the following page is relevant:
https://www.python-httpx.org/advanced/

The SSL certificates section contains examples of certificate usage.

@gwisnu
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gwisnu commented Apr 18, 2023

Have you resolved this issue? I'm experiencing the same problem

@jsmoreau
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Nope :( this is still an issue.

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