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Feat: permission checks in ticket escalation #249
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I am sorry , its not an issue but a request, so I will close this and open it in Pull Request... |
sorry i can't find how to complete pull request, so I leave it there. thank you :) |
it should be a great improvement to choose the filtering right checked in a checklist, ( delete, purge, assign, steal ) as it shoud make the plugin really configurable to anybody needs. ps: thanks for having corrected the title to better reflect the request. |
for the time, I found a way to use the right "canPurge", it can also be done with "canDelete" , modified 2 files :
And ticket.form.php in front subfolder : But it would be great to have the option to choose the right in plugin config page. |
Hello, I have a request, is it possible to have a checkbox in the parameters of the plugin to select wich right in the technician profile should be checked for allowing the escalade button to show up?
We would like to have escalade showing up without "assign ticket" right but with "steal ticket" ,
having the choice in the parameters should be a great improvement for us.
PS : when assign ticked is checked, the techician can see the ticket of the other group and change group directly, we want technician to only see their own groups tickets and to be able to escalade to other group thanks to your plugin.
Hope my request is clear.
Thank you very much!
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