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Submitting useful bug reports
First, thank you many times over for taking the time to file a bug. For the report to be most effective, we've noticed the following characteristics help us get to a solution the fastest:
Whenever a commercial about food comes on the television in the other room, my push messages jiggle in the conversation list for a couple seconds.
Device info: Nexus 4, stock android 4.4.2, TextSecure 2.0.8
App state: Push registered, incoming SMS disabled, outgoing SMS fully disabled
Debug logs: http://hastebin.com/jigglemessages
- What's your device?
- What Android version is it running?
- What version of TextSecure do you have?
- Are you push registered?
- What are the relevant preferences that you have set that may be related to the issue?
- If this is a bug involving a second party, what's their device/app info and app state?
- Submitting debug logs with your issue is by far the easiest and most helpful way for us to help get to the bottom of whatever's being annoying.
- Screenshots and even small gifs/video can be helpful if the problem is visual and difficult to describe.
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Debug logs In the settings menu at the very bottom of the list, there's a "Submit debug log" button that will generate a link to paste in your issue.
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Screenshots
adb shell /system/bin/screencap -p /sdcard/screencap.png
then pull it from the device.
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Video capture (only for Android 4.4 and up)
adb shell screenrecord /sdcard/screenrecord.mp4
then pull it from the device. If you have ffmpeg and imagemagick, you can quickly convert to gif with:
ffmpeg -i screenrecord.mp4 -r 10 screenrecord%05d.png convert screenrecord*.png screenrecord.gif rm screenrecord*.png