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Tray icons -> GPU history not working anymore from 3.1.24298 in WIN11 #2343

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kendling opened this issue Dec 24, 2024 · 7 comments
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@kendling
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Brief description of your issue

Tray icons -> GPU history not working anymore from 3.1.24298 in WIN11

It's work fine in 3.0.7660 version.

Steps to reproduce (optional)

  1. Start systeminformer.
  2. Checked it in menu View->Tray icons->GPU history.
  3. We can seem one logo tray icon only
  4. I tried the Canary version 3.1.24333, it's SAME.

Expected behavior (optional)

No response

Actual behavior (optional)

No response

Environment (optional)

System Informer 3.1.24333.0 Release
OBJECT INFORMATION
PhObjectTypeObject: 21 objects
PhStringType: 5558 objects
PhBytesType: 0 objects
PhListType: 499 objects
PhPointerListType: 147 objects
PhHashtableType: 23 objects
PhFileStreamType: 0 objects
PhSymbolProviderType: 0 objects
PhProcessItemType: 437 objects
PhServiceItemType: 850 objects
PhNetworkItemType: 0 objects
PhModuleProviderType: 0 objects
PhModuleItemType: 0 objects
PhThreadProviderType: 0 objects
PhThreadItemType: 0 objects
PhHandleProviderType: 0 objects
PhHandleItemType: 0 objects
PhMemoryItemType: 0 objects
PhImageListItemType: 492 objects
@dmex
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dmex commented Dec 25, 2024

Unable to find any issues or changes to GPU History. You might need to check if Windows Update installed a graphics driver update.

@kendling
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Thanks for your reply,

It's not the Windows or Driver problem.

This function is work fine in 3.0 version.

3.0tray
tray icon in 3.0

3.0
GPU history menu in 3.0

3.1tray
tray icon in 3.1

3.1
GPU history menu in 3.1

@dmex
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dmex commented Dec 27, 2024

GPU History is unavailable because:

  1. You've disabled the GPU performance counters.
  2. You're not showing details for all processes. Querying GPU statistics (without GPU performance counters) requires administrator privileges.

You have two options:

  • Re-enable the counters by changing EnableGpuPerformanceCounters to 1 and restart the application to resolve the issue.

or

  • Run the program with administrator privileges using the Main Menu > System > Show details for all processes

@kendling
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3 1-with-admin
3.1 with admin

3 0-without-admin
3.0 without admin

I think it's not the options or admin privileges problem.

@dmex
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dmex commented Dec 28, 2024

I think it's not the options or admin privileges problem.

The EnableGpuPerformanceCounters setting can only be changed from Options > Advanced tab, or by resetting application settings to defaults or by manually editing the settings file in the AppData directory.

@kendling
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3 1-gpu-counters

Still not working.

@dmex
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dmex commented Dec 30, 2024

If it still doesn't work then you have some sort of system issue. Resetting the graphics driver by using DDU might fix the issue, after the system reboots just re-install the graphics driver: https://www.wagnardsoft.com/content/Download-Display-Driver-Uninstaller-DDU-18089

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