[UPD] adding template for help

.github/ISSUE_TEMPLATE/documentation-request.md

@@ -11,4 +11,4 @@ assignees: QuentindiMeo
 A clear and concise description of what the problem is. Ex. I really don't understand what happens when [...]
 
 **Additional context**
-Add any other context or screenshots about the feature request here.
+Add any other context or screenshots about the documentation request here.

.github/ISSUE_TEMPLATE/help-i-m-confused.md

@@ -0,0 +1,14 @@
+---
+name: HELP I'M CONFUSED
+about: You're a few steps in and don't know what to do
+title: "[HELP \U0001F914]"
+labels: help wanted
+assignees: QuentindiMeo
+
+---
+
+**Is your request related to a feature or problem? Please describe.**
+A clear and concise description of what the problem is. Ex. I don't what to do when [...]
+
+**Additional context**
+Add any other context or screenshots about the request here.