Discord Ticket Bot

This bot allows server members to create support tickets with a reason, and admins can manage the tickets efficiently. Admins can also generate a transcript of the ticket for record-keeping.

Features:

1. Create Tickets: Users can create a ticket with a specified reason, which will be sent to the admins for review.

2. Ticket Transcripts: Admins can take a transcript of the ticket for documentation purposes.

Getting Started

Prerequisites

• Node.js
• PM2 (Process Manager)

Installation

1. Clone the repository: Clone the repository to your local machine and navigate to the repository directory.

2. Rename the example environment file: Rename example.env to .env.

3. Add your Discord bot token and other necessary information to the .env file:

TOKEN = your_discord_bot_token
ClientID = your_admin_channel_id
GuildID = your_guild_id

4. Install dependencies: Run npm install to install all necessary packages.

Starting the Bot

Start the bot using the following command:

node start.js

Managing the Bot with PM2

• View processes:

  pm2 list

• Restart your bot:

  pm2 restart bot

• Stop your application:

  pm2 stop bot

• Monitor logs:

  pm2 logs bot

Initial Setup

Use the /setupticket command for the initial setup.

Commands

• /setupticket: Configures the ticketing system.

Screenshots

Troubleshooting

• Bot not starting:

  • Make sure example.env has been renamed to .env.
  • Ensure the bot token is added correctly in .env.
  • Run npm install to ensure all dependencies are installed.

• Commands not working:

  • Verify that the bot has the required permissions.
  • Check if the bot is online and connected to the correct server.

License

This project is licensed under the LGPL License. See the LICENCE. file for details.

Support

If you have any questions or need help, feel free to contact me on Discord: Join Now.