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Jira DOC-1087: RC - Update Billing & Payments to include Credits tab #1720

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33 changes: 19 additions & 14 deletions content/rc/administration/_index.md
Original file line number Diff line number Diff line change
Expand Up @@ -17,34 +17,39 @@ The following links point you in the right direction.

To manage subscriptions, you can:

- Review available [subscription plans]({{<relref "/rc/subscriptions/_index.md">}}).
- Review available [subscription plans]({{<relref "/rc/subscriptions">}}).

- Use the Redis Cloud [quick start]({{<relref "/rc/rc-quickstart.md">}}) to create a free subscription and an initial database. (Start here if you're new.)
- Use the Redis Cloud [quick start]({{<relref "/rc/rc-quickstart">}}) to create a free subscription and an initial database. (Start here if you're new.)

- Create a [Fixed subscription]({{<relref "/rc/subscriptions/create-fixed-subscription.md">}}).
- Create a [Fixed subscription]({{<relref "/rc/subscriptions/create-fixed-subscription">}}).

- Create a [Flexible subscription]({{<relref "/rc/subscriptions/create-flexible-subscription.md">}}).
- Create a [Flexible subscription]({{<relref "/rc/subscriptions/create-flexible-subscription">}}).

- View or update a [Fixed subscription]({{<relref "/rc/subscriptions/view-fixed-subscription.md">}}).
- View or update a [Fixed subscription]({{<relref "/rc/subscriptions/view-fixed-subscription">}}).

- View or update a [Flexible subscription]({{<relref "/rc/subscriptions/view-flexible-subscription.md">}}).
- View or update a [Flexible subscription]({{<relref "/rc/subscriptions/view-flexible-subscription">}}).

## Manage databases

- [Create a database]({{<relref "rc/databases/create-database.md">}})
- [Create a database]({{<relref "rc/databases/create-database">}})

- [View or edit a database]({{<relref "rc/databases/view-edit-database.md">}})
- [View or edit a database]({{<relref "rc/databases/view-edit-database">}})

- [Delete a database]({{<relref "rc/databases/delete-database.md">}})
- [Delete a database]({{<relref "rc/databases/delete-database">}})

- [Monitor database performance]({{<relref "rc/databases/monitor-performance.md">}})
- [Monitor database performance]({{<relref "rc/databases/monitor-performance">}})

- [Back up database data]({{<relref "rc/databases/back-up-data.md">}})
- [Back up database data]({{<relref "rc/databases/back-up-data">}})

- [Secure database access]({{<relref "rc/security/database-security/_index.md">}})
- [Secure database access]({{<relref "rc/security/database-security">}})

## Other common tasks

- Review [payment methods]({{<relref "rc/administration/payment-methods.md">}}) and [billing history]({{<relref "rc/administration/billing-history.md">}})
Use [Billing & Payments]({{<relref "rc/billing-and-payments">}}) to:

- Review and download [invoices]({{<relref "rc/billing-and-payments#download-invoice">}})

- Update [payment methods]({{<relref "rc/billing-and-payments#add-payment-method">}})

- [Apply coupons]({{<relref "rc/billing-and-payments#apply-coupon">}})

- Review [system logs]({{<relref "rc/administration/system-logs.md">}}) and [usage reports]({{<relref "rc/administration/usage-reports.md">}})
14 changes: 0 additions & 14 deletions content/rc/administration/billing-history.md

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14 changes: 0 additions & 14 deletions content/rc/administration/payment-methods.md

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64 changes: 52 additions & 12 deletions content/rc/billing-and-payments.md
Original file line number Diff line number Diff line change
Expand Up @@ -7,15 +7,25 @@ alwaysopen: false
categories: ["RC"]
aliases: /rc/billing-and-payments/
/rc/billing-and-payments.md
/rv/administration/billing-history/
/rc/administration/billing-history/
/rc/administration/billing-history.md
/rv/administration/payment-methods/
/rc/administration/payment-methods/
/rc/administration/payment-methods.md
---

The **Billing & Payments** screen shows the most recent transactions for your account and helps you manage your payment methods.
The **Billing & Payments** screen:

- Shows recent transactions for your account
- Helps you manage your payment methods
- Applies coupon credits to your account

{{<image filename="images/rc/billing-billing-history-tab.png" alt="The Billing & Payments screen shows billing transactions and manage payment methods." >}}{{< /image >}}

Two tabs are available:
The following tabs are available:

- The **Billing History** tab lists recent charges and payments. Each transaction includes the following details:
- The **Billing History** tab displays recent charges and payments. Each transaction includes the following details:

| Detail | Description |
|:-------|:------------|
Expand All @@ -24,50 +34,80 @@ Two tabs are available:
| Reference | Reference number |
| Amount | Transaction amount |

When you select a charge transaction, a download icon appears to the right of the amount.
When you select a billing transaction, a **Download** icon appears to the right of the amount.

{{<image filename="images/rc/icon-billing-download.png" alt="Use the download icon to download a PDF for the selected invoice." >}}{{< /image >}}
{{<image filename="images/rc/icon-billing-download.png" width="30px" alt="Use the download icon to download a PDF for the selected invoice." >}}{{< /image >}}

Select this to download a PDF invoice for the associated charge.

- The **Payment Methods** tab shows your current payment methods. You can add a new payment method, associate different payment methods with specific subscriptions, and remove payment methods.
- The **Payment Methods** tab lists your current payment methods. You can add a new payment method, associate different payment methods with specific subscriptions, and remove payment methods.

{{<image filename="images/rc/billing-payment-method-tab.png" alt="The Payments Methods tab helps you manage payments for your subscriptions." >}}{{< /image >}}

Select **Add Credit Card** to enter new credit card details.

- The **Credits** tab shows coupon credits that have been applied to your account, if any.

{{<image filename="images/rc/billing-payments-credits-tab.png" alt="The Credits tab lets you apply coupons to your account and shows credits that have already been applied." >}}{{< /image >}}

| Detail | Description |
|:-------|:------------|
| Name | Coupon name (code) |
| Date added | Date applied to your account |
| Amount | Amount credited to your account |

To apply a coupon, enter the code and then select the **Apply** button.

## Download invoice

To download an invoice:

1. # to the Redis Cloud [admin portal](https://app.redislabs.com/new/). (Create an account if you don't already have one.)
1. # to the Redis Cloud [admin portal](https://app.redislabs.com/). (Create an account if you don't already have one.)

2. Use the admin console menu to select **Billing & Payments** and then make sure the Billing History tab is selected.

3. Locate and select the invoice.

4. Select the **Download invoice** icon displayed to the right of the invoice amount.

{{<image filename="images/rc/icon-billing-download.png" alt="Use the download icon to download a PDF for the selected invoice." >}}{{< /image >}}
{{<image filename="images/rc/icon-billing-download.png" width="50px" alt="Use the download icon to download a PDF for the selected invoice." >}}{{< /image >}}

The invoice is downloaded as an Acrobat PDF file. Use your browser's download features to manage the file.

## Add payment method

To add a new payment method:

1. # to the Redis Cloud [admin portal](https://app.redislabs.com/new/). (Create an account if you don't already have one.)
1. # to the Redis Cloud [admin portal](https://app.redislabs.com/). (Create an account if you don't already have one.)

2. Use the admin console menu to select **Billing & Payments** and then select the **Payment Methods** tab.

3. Select **Add credit card** and then provide the details.

{{<image filename="images/rc/billing-add-credit-card.png" alt="Select Add Credit Card to add a new payment method" >}}{{< /image >}}
{{<image filename="images/rc/billing-add-credit-card.png" width="300px" alt="Select Add Credit Card to add a new payment method" >}}{{< /image >}}

4. If your billing address is different from your account address, locate the **Billing address** section, deactivate **Use account address**, and then provide the appropriate details.

{{<image filename="images/rc/billing-update-billing-address.png" alt="Deactive the Use account address slider to specfy a different billing address." >}}{{< /image >}}
{{<image filename="images/rc/billing-update-billing-address.png" width="300px" alt="Deactive the Use account address slider to specfy a different billing address." >}}{{< /image >}}

5. Use the **Save Card** button to save your changes.

{{<image filename="images/rc/button-billing-save-card.png" alt="Use the Save Card button to save new payment details." >}}{{< /image >}}
{{<image filename="images/rc/button-billing-save-card.png" width="100px" alt="Use the Save Card button to save new payment details." >}}{{< /image >}}

## Apply coupon

Coupons apply credits to your Redis Enterprise Cloud account. To redeem a coupon:

1. # to the Redis Cloud [admin portal](https://app.redislabs.com/). (Create an account if you don't already have one.)

2. Use the admin console menu to select **Billing & Payments** and then select the **Credits** tab.

3. Enter the coupon code and then select the **Apply** button.

{{<image filename="images/rc/button-billing-payments-apply.png" width="80px" alt="Use the Apply button to redeem a coupon." >}}{{< /image >}}

The value of the coupon is applied to your account when accepted.

For help, contact [Support](https://support.redislabs.com).


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