[AIDAPP-474] Enhance incidents by introducing the ability to add incident updates

app-modules/service-management/database/factories/IncidentUpdateFactory.php

@@ -0,0 +1,55 @@
+<?php
+
+/*
+<COPYRIGHT>
+
+    Copyright © 2016-2025, Canyon GBS LLC. All rights reserved.
+
+    Aiding App™ is licensed under the Elastic License 2.0. For more details,
+    see <https://github.com/canyongbs/aidingapp/blob/main/LICENSE.>
+
+    Notice:
+
+    - You may not provide the software to third parties as a hosted or managed
+      service, where the service provides users with access to any substantial set of
+      the features or functionality of the software.
+    - You may not move, change, disable, or circumvent the license key functionality
+      in the software, and you may not remove or obscure any functionality in the
+      software that is protected by the license key.
+    - You may not alter, remove, or obscure any licensing, copyright, or other notices
+      of the licensor in the software. Any use of the licensor’s trademarks is subject
+      to applicable law.
+    - Canyon GBS LLC respects the intellectual property rights of others and expects the
+      same in return. Canyon GBS™ and Aiding App™ are registered trademarks of
+      Canyon GBS LLC, and we are committed to enforcing and protecting our trademarks
+      vigorously.
+    - The software solution, including services, infrastructure, and code, is offered as a
+      Software as a Service (SaaS) by Canyon GBS LLC.
+    - Use of this software implies agreement to the license terms and conditions as stated
+      in the Elastic License 2.0.
+
+    For more information or inquiries please visit our website at
+    <https://www.canyongbs.com> or contact us via email at legal@canyongbs.com.
+
+</COPYRIGHT>
+*/
+
+namespace AidingApp\ServiceManagement\Database\Factories;
+
+use AidingApp\ServiceManagement\Models\Incident;
+use Illuminate\Database\Eloquent\Factories\Factory;
+
+/**
+ * @extends \Illuminate\Database\Eloquent\Factories\Factory<\AidingApp\ServiceManagement\Models\Model>
+ */
+class IncidentUpdateFactory extends Factory
+{
+    public function definition(): array
+    {
+        return [
+            'incident_id' => Incident::factory(),
+            'update' => $this->faker->sentence(),
+            'internal' => $this->faker->boolean(),
+        ];
+    }
+}

app-modules/service-management/database/migrations/2025_02_20_231123_create_incident_updates_table.php

@@ -0,0 +1,60 @@
+<?php
+
+/*
+<COPYRIGHT>
+
+    Copyright © 2016-2025, Canyon GBS LLC. All rights reserved.
+
+    Aiding App™ is licensed under the Elastic License 2.0. For more details,
+    see <https://github.com/canyongbs/aidingapp/blob/main/LICENSE.>
+
+    Notice:
+
+    - You may not provide the software to third parties as a hosted or managed
+      service, where the service provides users with access to any substantial set of
+      the features or functionality of the software.
+    - You may not move, change, disable, or circumvent the license key functionality
+      in the software, and you may not remove or obscure any functionality in the
+      software that is protected by the license key.
+    - You may not alter, remove, or obscure any licensing, copyright, or other notices
+      of the licensor in the software. Any use of the licensor’s trademarks is subject
+      to applicable law.
+    - Canyon GBS LLC respects the intellectual property rights of others and expects the
+      same in return. Canyon GBS™ and Aiding App™ are registered trademarks of
+      Canyon GBS LLC, and we are committed to enforcing and protecting our trademarks
+      vigorously.
+    - The software solution, including services, infrastructure, and code, is offered as a
+      Software as a Service (SaaS) by Canyon GBS LLC.
+    - Use of this software implies agreement to the license terms and conditions as stated
+      in the Elastic License 2.0.
+
+    For more information or inquiries please visit our website at
+    <https://www.canyongbs.com> or contact us via email at legal@canyongbs.com.
+
+</COPYRIGHT>
+*/
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class () extends Migration {
+    public function up(): void
+    {
+        Schema::create('incident_updates', function (Blueprint $table) {
+            $table->uuid('id')->primary();
+
+            $table->foreignUuid('incident_id')->nullable()->constrained('incidents');
+            $table->text('update');
+            $table->boolean('internal');
+
+            $table->timestamps();
+            $table->softDeletes();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('incident_updates');
+    }
+};

app-modules/service-management/database/seeders/IncidentUpdateSeeder.php

@@ -0,0 +1,54 @@
+<?php
+
+/*
+<COPYRIGHT>
+
+    Copyright © 2016-2025, Canyon GBS LLC. All rights reserved.
+
+    Aiding App™ is licensed under the Elastic License 2.0. For more details,
+    see <https://github.com/canyongbs/aidingapp/blob/main/LICENSE.>
+
+    Notice:
+
+    - You may not provide the software to third parties as a hosted or managed
+      service, where the service provides users with access to any substantial set of
+      the features or functionality of the software.
+    - You may not move, change, disable, or circumvent the license key functionality
+      in the software, and you may not remove or obscure any functionality in the
+      software that is protected by the license key.
+    - You may not alter, remove, or obscure any licensing, copyright, or other notices
+      of the licensor in the software. Any use of the licensor’s trademarks is subject
+      to applicable law.
+    - Canyon GBS LLC respects the intellectual property rights of others and expects the
+      same in return. Canyon GBS™ and Aiding App™ are registered trademarks of
+      Canyon GBS LLC, and we are committed to enforcing and protecting our trademarks
+      vigorously.
+    - The software solution, including services, infrastructure, and code, is offered as a
+      Software as a Service (SaaS) by Canyon GBS LLC.
+    - Use of this software implies agreement to the license terms and conditions as stated
+      in the Elastic License 2.0.
+
+    For more information or inquiries please visit our website at
+    <https://www.canyongbs.com> or contact us via email at legal@canyongbs.com.
+
+</COPYRIGHT>
+*/
+
+namespace AidingApp\ServiceManagement\Database\Seeders;
+
+use AidingApp\ServiceManagement\Models\Incident;
+use AidingApp\ServiceManagement\Models\IncidentUpdate;
+use Illuminate\Database\Seeder;
+
+class IncidentUpdateSeeder extends Seeder
+{
+    public function run(): void
+    {
+        Incident::each(function (Incident $incident) {
+            IncidentUpdate::factory()
+                ->count(3)
+                ->for($incident, 'incident')
+                ->create();
+        });
+    }
+}

app-modules/service-management/src/Filament/Resources/IncidentResource.php

@@ -39,9 +39,11 @@
 use AidingApp\ServiceManagement\Filament\Resources\IncidentResource\Pages\CreateIncident;
 use AidingApp\ServiceManagement\Filament\Resources\IncidentResource\Pages\EditIncident;
 use AidingApp\ServiceManagement\Filament\Resources\IncidentResource\Pages\ListIncidents;
+use AidingApp\ServiceManagement\Filament\Resources\IncidentResource\Pages\ManageIncidentUpdate;
 use AidingApp\ServiceManagement\Filament\Resources\IncidentResource\Pages\ViewIncident;
 use AidingApp\ServiceManagement\Models\Incident;
 use App\Features\IncidentSeverityStatus;
+use Filament\Resources\Pages\Page;
 use Filament\Resources\Resource;
 
 class IncidentResource extends Resource
@@ -63,10 +65,22 @@ public static function canAccess(): bool
         return IncidentSeverityStatus::active() && parent::canAccess();
     }
 
+    public static function getRecordSubNavigation(Page $page): array
+    {
+        $navigationItems = [
+            ViewIncident::class,
+            EditIncident::class,
+            ManageIncidentUpdate::class,
+        ];
+
+        return $page->generateNavigationItems($navigationItems);
+    }
+
     public static function getPages(): array
     {
         return [
             'index' => ListIncidents::route('/'),
+            'manage-incident-update' => ManageIncidentUpdate::route('/{record}/updates'),
             'create' => CreateIncident::route('/create'),
             'view' => ViewIncident::route('/{record}'),
             'edit' => EditIncident::route('/{record}/edit'),

app-modules/service-management/src/Filament/Resources/IncidentResource/Pages/EditIncident.php

@@ -54,6 +54,8 @@ class EditIncident extends EditRecord
 
     protected static string $resource = IncidentResource::class;
 
+    protected static ?string $navigationLabel = 'Edit';
+
     public function form(Form $form): Form
     {
         return $form

app-modules/service-management/src/Filament/Resources/IncidentResource/Pages/ManageIncidentUpdate.php

@@ -0,0 +1,72 @@
+<?php
+
+/*
+<COPYRIGHT>
+
+    Copyright © 2016-2025, Canyon GBS LLC. All rights reserved.
+
+    Aiding App™ is licensed under the Elastic License 2.0. For more details,
+    see <https://github.com/canyongbs/aidingapp/blob/main/LICENSE.>
+
+    Notice:
+
+    - You may not provide the software to third parties as a hosted or managed
+      service, where the service provides users with access to any substantial set of
+      the features or functionality of the software.
+    - You may not move, change, disable, or circumvent the license key functionality
+      in the software, and you may not remove or obscure any functionality in the
+      software that is protected by the license key.
+    - You may not alter, remove, or obscure any licensing, copyright, or other notices
+      of the licensor in the software. Any use of the licensor’s trademarks is subject
+      to applicable law.
+    - Canyon GBS LLC respects the intellectual property rights of others and expects the
+      same in return. Canyon GBS™ and Aiding App™ are registered trademarks of
+      Canyon GBS LLC, and we are committed to enforcing and protecting our trademarks
+      vigorously.
+    - The software solution, including services, infrastructure, and code, is offered as a
+      Software as a Service (SaaS) by Canyon GBS LLC.
+    - Use of this software implies agreement to the license terms and conditions as stated
+      in the Elastic License 2.0.
+
+    For more information or inquiries please visit our website at
+    <https://www.canyongbs.com> or contact us via email at legal@canyongbs.com.
+
+</COPYRIGHT>
+*/
+
+namespace AidingApp\ServiceManagement\Filament\Resources\IncidentResource\Pages;
+
+use AidingApp\ServiceManagement\Filament\Resources\IncidentResource;
+use AidingApp\ServiceManagement\Filament\Resources\IncidentResource\RelationManagers\IncidentUpdatesRelationManager;
+use Filament\Resources\Pages\ManageRelatedRecords;
+use Illuminate\Database\Eloquent\Model;
+
+class ManageIncidentUpdate extends ManageRelatedRecords
+{
+    protected static string $resource = IncidentResource::class;
+
+    // TODO: Obsolete when there is no table, remove from Filament
+    protected static string $relationship = 'incidentUpdates';
+
+    protected static ?string $navigationLabel = 'Updates';
+
+    protected static ?string $breadcrumb = 'Updates';
+
+    public static function canAccess(array $arguments = []): bool
+    {
+        return (bool) count(static::managers($arguments['record'] ?? null));
+    }
+
+    public function getRelationManagers(): array
+    {
+        return static::managers($this->getRecord());
+    }
+
+    private static function managers(?Model $record = null): array
+    {
+        return collect([
+            IncidentUpdatesRelationManager::class,
+        ])
+            ->toArray();
+    }
+}

app-modules/service-management/src/Filament/Resources/IncidentResource/Pages/ViewIncident.php

@@ -50,6 +50,8 @@ class ViewIncident extends ViewRecord
 {
     protected static string $resource = IncidentResource::class;
 
+    protected static ?string $navigationLabel = 'View';
+
     public function infolist(Infolist $infolist): Infolist
     {
         return $infolist