publish august tips

cityssm · Jul 26, 2024 · 4e0e7c1 · 4e0e7c1
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 ![Wizard](wizard.png)
 
-<!--
 ## August 2024
 
 - 🆘 [Writing Good Helpdesk Tickets](2024/08-aug/writing-good-tickets.md) - Get the right help faster from IT by starting interactions with a good ticket.
 - 🌩️ [Be "Cloud Fail" Resilient](2024/08-aug/be-cloud-fail-resilient.md) - Don't let an application outage result in a full department outage!
--->
 
 ## July 2024