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Battery Level of Ring Cameras no Longer Exposed since 11.4 #1109

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Tom5640 opened this issue Nov 22, 2022 · 5 comments
Closed

Battery Level of Ring Cameras no Longer Exposed since 11.4 #1109

Tom5640 opened this issue Nov 22, 2022 · 5 comments
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bug Something isn't working

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@Tom5640
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Tom5640 commented Nov 22, 2022 •
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Bug Report

Describe the Bug

Prior to this version, battery level of ring cameras and doorbells was exposed to HomeKit.

To Reproduce

Click on a battery operated Camera
Click on Settings
Review the information available for the Camera.

Expected behavior

Battery Information is shown in the Accessory Detail Bubble just below its name.

Screenshots/Logs

IMG_2848

Additional context

Add any other context about the problem here.

Homebridge Ring Config

"platform": "Ring",
"avoidSnapshotBatteryDrain": true,
"refreshToken": "REDACTED",
"hideInHomeDoorbellSwitch": true,
"hideAlarmSirenSwitch": true,
"hideUnsupportedServices": true,
"hideDeviceIds": [
"16d820c9-f80d-4fb9-84e6-f5de3b1eb379",
"5322b234-4447-4aa7-91b3-38e0b1b777fd",
"3892a4bd-a11a-4ff4-834e-dabcf4ba27ff"
],
"hideCameraSirenSwitch": true,
"hideDoorbellSwitch": true
}


### Environment

<img width="468" alt="Screenshot 2022-11-22 at 19 22 20" src="https://user-images.githubusercontent.com/73896025/203403284-41bcd003-2e6f-4850-9d86-1cea2d53cb42.png">
@Tom5640 Tom5640 added the bug Something isn't working label Nov 22, 2022
@Tom5640 Tom5640 changed the title Battery Level of Ring Cameras no Longer Exposed since 11.3.1 Battery Level of Ring Cameras no Longer Exposed since 11.4 Nov 22, 2022
@alexlewer
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Same here; battery level tiles have disappeared in Homebridge UI.
Running 11.6.0.

@dgreif dgreif mentioned this issue Dec 5, 2022
Closed
dgreif added a commit that referenced this issue Dec 5, 2022
@dgreif
Fix battery detection for cameras
05f9745 
Relates to #1109, #1107a
@sjonez
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sjonez commented Dec 10, 2022

@dgreif Latest commit still doesn't get the battery for one of my devices, discovery data below:

{
   				"description": "Garden",
   				"subscribed": true,
   				"subscribed_motions": true,
   				"battery_life": null,
   				"external_connection": false,
   		

   	"firmware_version": "Up to Date",
   				"kind": "stickup_cam_v4",
   				"settings": {
   					"cv_settings": {
   						"detection_types": {
   							"human": {
   								"enabled": true,
   								"mode": "cloud",
   								"record": null,
   								"notification": true
   							},
   							"loitering": {
   								"enabled": false,
   								"mode": "none",
   								"record": null,
   								"notification": false
   							},
   							"motion": {
   								"enabled": true,
   								"mode": "cloud",
   								"record": null,
   								"notification": false
   							},
   							"moving_vehicle": {
   								"enabled": false,
   								"mode": "none",
   								"record": null,
   								"notification": false
   							},
   							"other_motion": {
   								"enabled": true,
   								"mode": "cloud",
   								"record": null,
   								"notification": false
   							},
   							"package_delivery": {
   								"enabled": false,
   								"mode": "none",
   								"record": null,
   								"notification": false
   							},
   							"package_pickup": {
   								"enabled": false,
   								"mode": "none",
   								"record": null,
   								"notification": false
   							}
   						},
   						"threshold": {
   							"loitering": 10,
   							"package_delivery": 2
   						},
   						"triggers": []
   					},
   					"cv_paid_features": {
   						"baby_cry": true,
   						"car_alarm": true,
   						"co2_smoke_alarm": true,
   						"dog_bark": true,
   						"general_sound": true,
   						"glass_break": true,
   						"human": true,
   						"loitering": true,
   						"motion": true,
   						"other_motion": true,
   						"package_delivery": true,
   						"package_pickup": true,
   						"cv_triggers": true
   					},
   					"other_paid_features": {
   						"alexa_concierge": true,
   						"sheila_cv": true,
   						"sheila_recording": true
   					},
   					"sheila_settings": {
   						"cv_processing_enabled": false,
   						"local_storage_enabled": false
   					},
   					"server_settings": {
   						"ring_media_server_enabled": true,
   						"ring_media_server_host": "rms-eu-west-1.rapi.us-east-1.prod.client.cap.ring.devices.a2z.com"
   					},
   					"zone_settings": {
   						"motion": [
   							{
   								"name": "Default Zone",
   								"state": "enabled",
   								"properties": {
   									"detection_types": [
   										"motion"
   									],
   									"style": 1
   								},
   								"vertices": [
   									{
   										"x": 0.403337,
   										"y": 0.404864
   									},
   									{
   										"x": 0.493018,
   										"y": 0.25
   									},
   									{
   										"x": 0.695425,
   										"y": 0.25
   									},
   									{
   										"x": 0.727806,
   										"y": 0.367174
   									},
   									{
   										"x": 0.998585,
   										"y": 0.25
   									},
   									{
   										"x": 0.992606,
   										"y": 1
   									},
   									{
   										"x": 0.081107,
   										"y": 0.997888
   									},
   									{
   										"x": 0.007451,
   										"y": 0.478096
   									}
   								]
   							}
   						],
   						"privacy": [
   							{
   								"name": "Privacy Zone 1",
   								"state": "enabled",
   								"vertices": [
   									{
   										"x": 0.32,
   										"y": 0.19
   									},
   									{
   										"x": 0.45,
   										"y": 0.34
   									}
   								]
   							}
   						]
   					},
   					"offline_motion_event_settings": {
   						"subscribed": true,
   						"enabled": false,
   						"max_upload_kb": 5000,
   						"resolution_p": 360,
   						"frequency_after_secs": 2,
   						"period_after_secs": 30
   					},
   					"lite_24x7": {
   						"subscribed": true,
   						"enabled": true,
   						"frequency_secs": 840,
   						"resolution_p": 360
   					},
   					"enable_vod": 1,
   					"exposure_control": 2,
   					"motion_zones": [
   						1,
   						1,
   						1,
   						1,
   						1
   					],
   					"motion_snooze_preset_profile": "low",
   					"motion_snooze_presets": [
   						"none",
   						"low",
   						"medium",
   						"high"
   					],
   					"live_view_preset_profile": "middle",
   					"live_view_presets": [
   						"low",
   						"middle",
   						"high",
   						"highest"
   					],
   					"pir_sensitivity_1": 6,
   					"vod_suspended": 0,
   					"doorbell_volume": 8,
   					"vod_status": "enabled",
   					"video_settings": {
   						"encryption_enabled": false,
   						"encryption_method": 0
   					},
   					"advanced_motion_detection_enabled": true,
   					"advanced_motion_zones": {
   						"zone1": {
   							"name": "Default Zone",
   							"state": 2,
   							"vertex1": {
   								"x": 0.403337,
   								"y": 0.404864
   							},
   							"vertex2": {
   								"x": 0.493018,
   								"y": 0.25
   							},
   							"vertex3": {
   								"x": 0.695425,
   								"y": 0.25
   							},
   							"vertex4": {
   								"x": 0.727806,
   								"y": 0.367174
   							},
   							"vertex5": {
   								"x": 0.998585,
   								"y": 0.25
   							},
   							"vertex6": {
   								"x": 0.992606,
   								"y": 1
   							},
   							"vertex7": {
   								"x": 0.081107,
   								"y": 0.997888
   							},
   							"vertex8": {
   								"x": 0.007451,
   								"y": 0.478096
   							}
   						},
   						"zone2": {
   							"name": "Zone 2",
   							"state": 0,
   							"vertex1": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex2": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex3": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex4": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex5": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex6": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex7": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex8": {
   								"x": 0,
   								"y": 0
   							}
   						},
   						"zone3": {
   							"name": "Zone 3",
   							"state": 0,
   							"vertex1": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex2": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex3": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex4": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex5": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex6": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex7": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex8": {
   								"x": 0,
   								"y": 0
   							}
   						}
   					},
   					"advanced_motion_detection_human_only_mode": true,
   					"enable_audio_recording": true,
   					"people_detection_eligible": true,
   					"live_view_disabled": false,
   					"ignore_zones": {
   						"zone1": {
   							"name": "Privacy Zone 1",
   							"state": 2,
   							"vertex1": {
   								"x": 0.32,
   								"y": 0.19
   							},
   							"vertex2": {
   								"x": 0.45,
   								"y": 0.34
   							}
   						},
   						"zone2": {
   							"name": "Zone 2",
   							"state": 0,
   							"vertex1": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex2": {
   								"x": 0,
   								"y": 0
   							}
   						},
   						"zone3": {
   							"name": "Zone 3",
   							"state": 0,
   							"vertex1": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex2": {
   								"x": 0,
   								"y": 0
   							}
   						},
   						"zone4": {
   							"name": "Zone 4",
   							"state": 0,
   							"vertex1": {
   								"x": 0,
   								"y": 0
   							},
   							"vertex2": {
   								"x": 0,
   								"y": 0
   							}
   						}
   					},
   					"enable_rich_notifications": true,
   					"rich_notifications_billing_eligible": true,
   					"loitering_threshold": 10,
   					"advanced_motion_detection_types": [
   						"human"
   					],
   					"motion_detection_enabled": false,
   					"rich_notifications_scene_source": "cloud",
   					"advanced_motion_zones_enabled": true,
   					"advanced_motion_zones_type": "8vertices",
   					"advanced_pir_motion_zones": {
   						"zone1_sensitivity": 5,
   						"zone2_sensitivity": 5,
   						"zone3_sensitivity": 5,
   						"zone4_sensitivity": 5,
   						"zone5_sensitivity": 5,
   						"zone6_sensitivity": 5
   					},
   					"light_settings": {
   						"brightness": 10
   					},
   					"enable_white_leds": 1,
   					"rich_notifica-uuid": false
   				},
   				"features": {
   					"motion_zone_recommendation": false,
   					"motions_enabled": true,
   					"show_recordings": true,
   					"show_vod_settings": true,
   					"rich_notifications_eligible": true,
   					"show_24x7_lite": true,
   					"show_offline_motion_events": false,
   					"cfes_eligible": true,
   					"sheila_camera_eligible": true,
   					"sheila_camera_processing_eligible": true
   				},
   				"owned": true,
   				"alerts": {
   					"connection": "online",
   					"rssi": "low",
   					"ota_status": "timeout"
   				},
   				"motion_snooze": {
   					"scheduled": true
   				},
   				"stolen": false,
   				"is_sidewalk_gateway": false,
   				"created_at": "2022-07-29T13:49:36Z",
   				"shared_at": null,
   				"active_schedule_uuid": null,
   				"health": {
   					"device_type": "stickup_cam_v4",
   					"last_update_time": 1670640129,
   					"connected": true,
   					"rss_connected": true,
   					"vod_enabled": true,
   					"sidewalk_connection": false,
   					"floodlight_on": false,
   					"white_led_on": false,
   					"night_mode_on": false,
   					"hatch_open": false,
   					"packet_loss": 0,
   					"packet_loss_category": "good",
   					"rssi": -74,
   					"wifi_is_ring_network": false,
   					"ota_status": "timeout",
   					"ext_power_state": 0,
   					"network_connection_value": "wifi",
   					"ac_power": 0,
   					"external_connection": false,
   					"battery_percentage_category": "unknown",
   					"battery_voltage_category": "unknown",
   					"firmware_version": "cam-10.0.27",
   					"active_battery": 2,
   					"rssi_category": "poor",
   					"rssi_risk_level": "low",
   					"second_battery_percentage": 78,
   					"second_battery_percentage_category": "good",
   					"second_battery_voltage": 3878,
   					"second_battery_voltage_category": "good",
   					"battery_save": false,
   					"firmware_version_status": "Up to Date",
   					"stream_resolution": 100,
   					"bandwidth_last_time": 1665708755,
   					"bandwidth": 4800,
   					"status_time": 54743535305904,
   					"firmware_avg_bitrate": "0",
   					"video_packets_total": "3064"
   				},
   				"deactivated_at": null,
   				"battery_life_2": "78",
   				"battery_voltage": null,
   				"battery_voltage_2": 3878,
   				"led_status": {
   					"seconds_remaining": 0
   				},
   				"siren_status": {
   					"seconds_remaining": 0
   				},
   				"night_mode": 0,
   				"ext_power_state": 0
   			}

Looks like you may need to also check for the presence of health.active_battery as well as battery_percentage and battery_present

@Tom5640
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Tom5640 commented Dec 11, 2022

Thanks to others for additional information @dgreif is this being resolved?

dgreif added a commit that referenced this issue Dec 12, 2022
@dgreif
Fix battery detection for cameras
503e34f 
Relates to #1109, #1107a
@dgreif
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dgreif commented Dec 12, 2022

Please give 11.7.0 a try. There was a bug with detecting whether cameras had a battery or not, which lead to a lot of similar issues.

@Tom5640
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Tom5640 commented Dec 12, 2022

Hey @dgreif, just upgraded now to version 11.7 and battery information has been restored for all devices. Thank you very much, item resolved.

@dgreif dgreif closed this as completed Dec 12, 2022
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@alexlewer @dgreif @sjonez @Tom5640