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Document how to identify installed Elyra version (#2930)
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ptitzler authored Sep 21, 2022
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27 changes: 26 additions & 1 deletion docs/source/getting_started/troubleshooting.md
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# Troubleshooting

This page identifies scenarios we've encountered when building/running Elyra.
## How to identify the installed Elyra version

You can use one of these approaches to determine which Elyra version you are running. Note that some of them might not be supported in the version you have installed.

- Open the JupyterLab launcher and locate the "What's new" tile under the "Elyra" category.

![Lookup Elyra version in JupyterLab launcher](../images/getting_started/troubleshooting/lookup-version-in-launcher.png)

- Open the JupyterLab launcher and click on the "Documentation" tile under the "Elyra" category.

![Lookup Elyra version in the documentation](../images/getting_started/troubleshooting/lookuop-version-in-documentation.png)

- Open the JupyterLab launcher, click on the "Terminal" tile and run

```
elyra-pipeline --version
```

- Open the JupyterLab launcher, click on the "Terminal" tile and run

```
pip list | grep elyra
```


## Build or installation issues

- **Elyra build fails with: error An unexpected error occurred: "ENOTDIR: not a directory, scandir..."**

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