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note: I changed the permalink option in settings and it fixed the issue. This is a good work around but does require the reseller to know they need to manually make this change. Is there a way to automatically set this for languages that will cause this 404 issue?
Setting wordpress to hi-IN will create product names using non ascii characters which is used in the url
example:
/index.php/products/cpanel-इकॉनमी/
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