Just shows a blank window in Windows on a dualscreen setup

[RichardTON]

Describe the bug
I downloaded the windows .zip file.
Extracted the files to a new directory.
Ran hammer.exe.
Got hammer with a white window. Nothing interesting happens. Task manager has it using a tiny amount of CPU. Left it for over 5 minutes.

What do I try next?

[vadi2]

Sorry about the problem. What happens if you run it from the terminal in Windows?

Also, which version of Windows are you running?

[RichardTON]

OFFICIAL Hi Vadim Same result from cmd and windows powershell I’m using windows 10.0.16299. I had to agree to trust the publisher the first time I ran Hammer. Also our network keeps getting tighter, does Hammer need a network connection before it displays anything in its window? Richard Townley-O'Neill – Lead Clinical Information Modeller – Technology Delivery and Projects – Infrastructure Operations Phone: +61 7 3023 8524<tel:+61730238524> Email: richard.townleyoneill@digitalhealth.gov.au<mailto:richard.townleyoneill@digitalhealth.gov.au> Web: www.digitalhealth.gov.au<https://www.digitalhealth.gov.au> From: Vadim Peretokin <notifications@github.com> Sent: Monday, 12 August 2019 2:50 PM To: health-validator/Hammer <Hammer@noreply.github.com> Cc: Richard Townley-O'Neill <Richard.TownleyONeill@digitalhealth.gov.au>; Author <author@noreply.github.com> Subject: Re: [health-validator/Hammer] Just shows a blank window (#145) Sorry about the problem. What happens if you run it from the terminal in Windows? Also, which version of Windows are you running? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.heygears.com%2Fhealth-validator%2FHammer%2Fissues%2F145%3Femail_source%3Dnotifications%26email_token%3DAHQATIR5KHHTFFBQB2XLUKTQEDTYJA5CNFSM4IK5ITJ2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD4BR66I%23issuecomment-520298361&data=02%7C01%7CRichard.townleyoneill%40digitalhealth.gov.au%7Cb82ce4a0b6fd454a9af408d71ee09146%7C49c6971ed0164e1ab04195533ede53a1%7C0%7C0%7C637011822172816090&sdata=QwFRcgO%2FrlhxVb%2BuuQ%2FMHMyUzIXjHIURaZOZl1FMVB8%3D&reserved=0>, or mute the thread<https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.heygears.com%2Fnotifications%2Funsubscribe-auth%2FAHQATIVKNL7LRLB4RTE6D53QEDTYJANCNFSM4IK5ITJQ&data=02%7C01%7CRichard.townleyoneill%40digitalhealth.gov.au%7Cb82ce4a0b6fd454a9af408d71ee09146%7C49c6971ed0164e1ab04195533ede53a1%7C0%7C0%7C637011822172826084&sdata=5ZJpyO3g37865ZDcqbgiemmyP3YyDKGc5llzrm%2BWeE8%3D&reserved=0>. Important: This transmission is intended only for the use of the addressee and may contain confidential or legally privileged information. If you are not the intended recipient, you are notified that any use or dissemination of this communication is strictly prohibited. If you receive this transmission in error please notify the author immediately and delete all copies of this transmission.

[vadi2]

What does the output on cmd say? The diagnostics, if any, might help.

Also our network keeps getting tighter, does Hammer need a network connection before it displays anything in its window?

Nope - no network requests at load. It just loads Main.qml from the disk at start which is what provides the UI.

The validators will try to connect to the terminology server to validate codes and that's about it.

I tested with Windows 10.0.17763, it worked OK.

[RichardTON]

OFFICIAL Hi No diagnostics. The application is running. When I click a few time in random positions on the white page I can get the following window: [cid:image001.png@01D5512E.F7898CF0] It seems to be a display problem – white on white. 😝 Richard Townley-O'Neill – Lead Clinical Information Modeller – Technology Delivery and Projects – Infrastructure Operations Phone: +61 7 3023 8524<tel:+61730238524> Email: richard.townleyoneill@digitalhealth.gov.au<mailto:richard.townleyoneill@digitalhealth.gov.au> Web: www.digitalhealth.gov.au<https://www.digitalhealth.gov.au> From: Vadim Peretokin <notifications@github.com> Sent: Monday, 12 August 2019 4:51 PM To: health-validator/Hammer <Hammer@noreply.github.com> Cc: Richard Townley-O'Neill <Richard.TownleyONeill@digitalhealth.gov.au>; Author <author@noreply.github.com> Subject: Re: [health-validator/Hammer] Just shows a blank window (#145) What does the output on cmd say? The diagnostics, if any, might help. Also our network keeps getting tighter, does Hammer need a network connection before it displays anything in its window? Nope - no network requests at load. It just loads Main.qml from the disk at start which is what provides the UI. The validators will try to connect to the terminology server to validate codes and that's about it. I tested with Windows 10.0.17763, it worked OK. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.heygears.com%2Fhealth-validator%2FHammer%2Fissues%2F145%3Femail_source%3Dnotifications%26email_token%3DAHQATITHHGXQLL3YGKRZRCTQEEB63A5CNFSM4IK5ITJ2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD4BWBDI%23issuecomment-520315021&data=02%7C01%7CRichard.townleyoneill%40digitalhealth.gov.au%7C165a03e36f1348df899208d71ef18240%7C49c6971ed0164e1ab04195533ede53a1%7C0%7C0%7C637011894940111005&sdata=kWtA6G4Bmc4nWRcG1AoK3SvfsfG0mdNRXHt40yq4zN4%3D&reserved=0>, or mute the thread<https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.heygears.com%2Fnotifications%2Funsubscribe-auth%2FAHQATIVN6SVINKFPTZLSBDLQEEB63ANCNFSM4IK5ITJQ&data=02%7C01%7CRichard.townleyoneill%40digitalhealth.gov.au%7C165a03e36f1348df899208d71ef18240%7C49c6971ed0164e1ab04195533ede53a1%7C0%7C0%7C637011894940111005&sdata=a1yXoW7TACexNl6TEb0AW8zafHp9gIlDqVpw0wzV%2Bes%3D&reserved=0>. Important: This transmission is intended only for the use of the addressee and may contain confidential or legally privileged information. If you are not the intended recipient, you are notified that any use or dissemination of this communication is strictly prohibited. If you receive this transmission in error please notify the author immediately and delete all copies of this transmission.

[RichardTON]

OFFICIAL If I start Hammer on a screen pluged into the USB C docking station it is blank If I start it on the lap-top’s own screen – it works. And I can move the window onto one of the monitors connected through the USB C hub. But then the window contents do not respond to mouse clicks. But when I drag the window back to the lap top screen it does respond to mouse clicks. Nasty. Richard Townley-O'Neill – Lead Clinical Information Modeller – Technology Delivery and Projects – Infrastructure Operations Phone: +61 7 3023 8524<tel:+61730238524> Email: richard.townleyoneill@digitalhealth.gov.au<mailto:richard.townleyoneill@digitalhealth.gov.au> Web: www.digitalhealth.gov.au<https://www.digitalhealth.gov.au> From: Vadim Peretokin <notifications@github.com> Sent: Monday, 12 August 2019 4:51 PM To: health-validator/Hammer <Hammer@noreply.github.com> Cc: Richard Townley-O'Neill <Richard.TownleyONeill@digitalhealth.gov.au>; Author <author@noreply.github.com> Subject: Re: [health-validator/Hammer] Just shows a blank window (#145) What does the output on cmd say? The diagnostics, if any, might help. Also our network keeps getting tighter, does Hammer need a network connection before it displays anything in its window? Nope - no network requests at load. It just loads Main.qml from the disk at start which is what provides the UI. The validators will try to connect to the terminology server to validate codes and that's about it. I tested with Windows 10.0.17763, it worked OK. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.heygears.com%2Fhealth-validator%2FHammer%2Fissues%2F145%3Femail_source%3Dnotifications%26email_token%3DAHQATITHHGXQLL3YGKRZRCTQEEB63A5CNFSM4IK5ITJ2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD4BWBDI%23issuecomment-520315021&data=02%7C01%7CRichard.townleyoneill%40digitalhealth.gov.au%7C165a03e36f1348df899208d71ef18240%7C49c6971ed0164e1ab04195533ede53a1%7C0%7C0%7C637011894940111005&sdata=kWtA6G4Bmc4nWRcG1AoK3SvfsfG0mdNRXHt40yq4zN4%3D&reserved=0>, or mute the thread<https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.heygears.com%2Fnotifications%2Funsubscribe-auth%2FAHQATIVN6SVINKFPTZLSBDLQEEB63ANCNFSM4IK5ITJQ&data=02%7C01%7CRichard.townleyoneill%40digitalhealth.gov.au%7C165a03e36f1348df899208d71ef18240%7C49c6971ed0164e1ab04195533ede53a1%7C0%7C0%7C637011894940111005&sdata=a1yXoW7TACexNl6TEb0AW8zafHp9gIlDqVpw0wzV%2Bes%3D&reserved=0>. Important: This transmission is intended only for the use of the addressee and may contain confidential or legally privileged information. If you are not the intended recipient, you are notified that any use or dissemination of this communication is strictly prohibited. If you receive this transmission in error please notify the author immediately and delete all copies of this transmission.

[vadi2]

can get the following window:
[cid:image001.png@01D5512E.F7898CF0]
It seems to be a display problem – white on white.

Hm, the image attachment didn't come through the email response.

Yeah, that is not good, and unfortunately my Windows setup is single-screen only so I can't replicate this. I'll see what I can do, but glad you have a way to start it for now.