VeSync Levoit Plasma Pro 300S model doesn't show in the integration

[Ali229]

The problem

I recently bought a Levoit 300S Plasma Pro model, this model doesn't show up in the VeSync integration on HA.

I previously had the class 300S model and it works, after buying the device and adding it through the app, I also tried reintegrating on home assistant, but still only the classic model shows up.

What version of Home Assistant Core has the issue?

core-2023.5.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Vesync

Link to integration documentation on our website

https://www.home-assistant.io/integrations/vesync

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @markperdue, @webdjoe, @TheGardenMonkey, mind taking a look at this issue as it has been labeled with an integration (vesync) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of vesync can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign vesync Removes the current integration label and assignees on the issue, add the integration domain after the command.

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[LunarMoonBase]

Hi. I too am having the same issue with the Levoit PlasmaPro 300S HEPA filter not showing up in the VeSync integration. This model is almost identical to the Core 300S that is currently supported. It has one additional feature, being able to generate ions and that feature can be turned on or off. I am happy to help provide any additional information with guidance from the code owners. Thanks and I'm looking forward to getting this working.

[CDeLeon94]

Same issue
Model: LAP-C302S-WUSB

[CDeLeon94]

Looks like the pyvesync dependency needs to be bumped to at least 2.1.6 (from 2.1.1) to support the plasmapro 300s

2 Changes got it working for me:

• Bump pyvesync to 2.1.6 in the manifest file
• Add "LAP-C302S-WUSB": "Core300S", # Alt ID Model Core300S to the const.py

These changes can be made inside the conainer in the folder /usr/src/homeassistant/homeassistant/components/vesync

And restart HA

[CDeLeon94]

There's a mess of PRs around this integration, going back nearly 2 years.
I was going to see about getting these minor changes submitted, but its too much hassle.

Using this custom integration now: https://github.com/vlebourl/custom_vesync

[LunarMoonBase]

Thanks for the info @CDeLeon94 ! So you're having better luck with the custom integration than the mod you suggested last week?

[CDeLeon94]

The mod doesn't survive HA updates, so that had me wanting to get it patched in officially.
But the custom integration won't have that problem, and it seems to have a little better support for various features of the filter and other devices as well.

[issue-triage-workflows]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[Ali229]

This is still an issue