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[FIX] Update what-are-agents.mdx #226

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[FIX] Update what-are-agents.mdx #226

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2 changes: 1 addition & 1 deletion units/en/unit1/what-are-agents.mdx
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Expand Up @@ -124,7 +124,7 @@ Many companies deploy chatbots as agents that interact with customers in natural

These agents can answer questions, guide users through troubleshooting steps, open issues in internal databases, or even complete transactions.

Their predefined objectives might include improving user satisfaction, reducing wait times, or increasing sales conversion rates. By interacting directly with customers, learning from the dialogues, and adapting their responses over time, they demonstrate the core principles of an agent in action.
The goals for setting up the AI chatbots might include improving user satisfaction, reducing wait times, or increasing sales conversion rates. These agentic chatbots predefined objectives might be helping customers to solve their requests leveraging the tools that they have at their disposition. By interacting directly with customers, learning from the dialogues, and adapting their responses over time, they demonstrate the core principles of an agent in action.


### Example 3: AI Non-Playable Character in a video game
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