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[+66-824277813][tel]\
[jaron.dilok@gmail.com][mail]\
[Jaronchai's LinkedIn][linkedin]\
1771/1 Pattanakarn Road, Suan Luang, Bangkok 10250

[tel]: tel:+66824277813
[mail]: mailto:jaron.dilok@gmail.com
[linkedin]: https://www.linkedin.com/in/jaronchai/

## Experience

**IT System Engineer**, *[Information Biology Lab, Tohoku University](https://www.is.tohoku.ac.jp/en/)*\
November 2024 – Present | Sendai, Japan

- Engineered reliable server operations to support research activities.
- Architected Backup Strategies, and implemented tape backup, ensuring data redundancy and integrity.
- Optimized workflow automation, automated server tasks, and streamlined scheduling.

**Data Engineer**, *[IBM](https://www.ibm.com/)*\
June 2023 – Present | Bangkok, Thailand
May 2024 – October 2024 | Bangkok, Thailand

- Designed and implemented a vector database architecture using Milvus for a contact center optimization project.
- Developed and deployed an API to serve vector search engine, significantly reducing manual search time by 65%.
- Built a data pipeline to extract, transform, and manage vector embed loading for efficient semantic search.
- Conducted semantic search optimization and fine-tuned Large Language Model (LLM) to enhance API performance.

- Developed and deployed a domain-specific, fine-tuned customer service chatbot using Large Language Models (LLM) from extensive industry-specific data to optimize call center services for a leading bank in Thailand.
- Successfully executed an enterprise-scale data migration project for the banking industry, leveraging a robust awk-based framework, resulting in minimal downtime and allowing the bank to serve customers more efficiently
- Utilized advanced prompt engineering techniques to fine-tune an LLM model, elevating it to an advanced API for seamless information extraction and formatting. This transformation led to accelerated decision-making processes.
- Demonstrated excellence by participating in the IBM WatsonX Challenge 2023, implementing a WatsonX Assistant, revolutionizing the customer service process, and contributing to enhanced service delivery.
**Data Engineer Intern**, *[IBM](https://www.ibm.com/)*\
June 2023 – November 2023 | Bangkok, Thailand

- Developed a domain-specific, customer service chatbot using Large Language Models from industry-specific data.
- Executed an enterprise-scale data migration project for the banking industry, leveraging an awk-based framework data migrating, resulting in minimal downtime and allowing the bank to serve customers with efficiency
- Fine-tuned LLM models, elevating it to an advanced API for seamless information extraction and formatting.
- Participated in the IBM WatsonX Challenge 2023, implementing WatsonX Assistant optimizing customer services.

**Junior AI Researcher**, *[Thai-Nichi International College](http://tnic.tni.ac.th)*\
Nov 2022 – April 2023 | Bangkok, Thailand
November 2022 – April 2023 | Bangkok, Thailand

- Designed and developed an image processing machine-learning iOS app within the [Data Science and AI Laboratory](https://research.tni.ac.th/).
- Developed and fine-tuned various neural network models, resulting in a 20% increase in application accuracy.
- Developed and fine-tuned CNN architecture, resulting in a more than 20% increase in application accuracy.
- Seamlessly integrated Keras neural network models into the native iOS development environment using CoreML.
- Conducted testing and simulation of various architectures within the application, enhancing model robustness.

**Computer Laboratory Assistant**, *[Thai-Nichi International College](http://tnic.tni.ac.th)*\
Mar 2022 – April 2023 | Bangkok, Thailand
March 2022 – April 2023 | Bangkok, Thailand

- Designed and executed hands-on IoT and Programming lab stations within the Digital Engineering Laboratory
- Maintained the optimal functionality of laboratory stations, ensuring uninterrupted access for over 300 students.
- Demonstrated subject matter expertise in IoT, offering comprehensive guidance and practical technology exposure.
- Demonstrated subject matter expertise in IoT , offering comprehensive guidance and practical introduction.

**Teaching Assistant**, *[Thai-Nichi International College](http://tnic.tni.ac.th)*\
Nov 2021 – Mar 2022 | Bangkok, Thailand
November 2021 – March 2022 | Bangkok, Thailand

- Collaborated with the instructor to deliver course content effectively for the Engineering Mechanical Design course
- Demonstrated proactive involvement by designing and administering assignments that encouraged active learning.
- Orchestrated the operation of the lab's 3D printer, optimizing its utilization and providing technical assistance.
- Designed supplementary course assignments and tutorials and orchestrated the operation of 3D printing.

## Education

**Graduate School of Information Science**, *[Tohoku University](https://www.is.tohoku.ac.jp/en/)*\
October 2024 – present

- MEXT Scholarship (Monbukagakusho Scholarship) grantee, full scholarship from the Japanese government

**Digital Engineering (B.Eng.)**, *[Thai-Nichi International College](http://tnic.tni.ac.th)*\
Jul 2020 – Mar 2024 | GPA: 3.95/4.0
July 2020 – March 2024 | GPA: 3.95/4.0

- **Medal of Academic Excellence** In recognition of outstanding academic performance, highest GPA in the program
- First-ranked student in the program and full scholarship holder (covering 100% of tuition fees)
- International Student Council (ISC) active contribution and demonstrated leadership through volunteer work
- Department Representative, impactful community outreach initiatives in collaboration with professors and faculty.
- An active participating member of the [Sakura Science Club](https://ssp.jst.go.jp/sns/top.html) of the Japan Science and Technology Institute.
- International Student Council (ISC) and Department Representative - active demonstration of leadership
- An active participating member of the Sakura Science Club of the Japan Science and Technology Institute.

## Awards

**MEXT Scholarship (Monbukagakusho Scholarship)**\
Full scholarship from the Japanese government

**Certificate of Academic Excellence in 2020 and 2021**\
Issued by *Thai-Nichi International College*, Year 2020 and 2021\
In recognition of outstanding academic performance, achieving the highest GPA in the program.

## Certificates

- [IBM Applied AI Professional](https://coursera.org/share/3ec1d8ffc56eaae37019ea6070b4e0b0) (IBM)
- [Data Analyst Career Track](https://www.datacamp.com/statement-of-accomplishment/track/9a063c347ba80fc5dc65390b97ff920e317e82d7) (Datacamp)
- [Machine Learning Fundamental Skill Track](https://www.datacamp.com/statement-of-accomplishment/track/562deaa85acf69626d43063aa429c3db5c11ba38) (Datacamp)
- [Natural Language Processing Skill Track](https://www.datacamp.com/statement-of-accomplishment/track/3b1556e979d1e7321fc916eed3d7278eeee8c275) (Datacamp)
- [Operate and Manage Cloud Servers](https://drive.google.com/file/d/1SE47v5Cfa_oATcQnMbt2QiiqRwESxRQO/view?usp=sharing) (Alibaba Cloud)
- [Python Skill Verification Test](https://www.hackerrank.com/certificates/ff38330cca41) (HackerRank)
- [IELTS](https://drive.google.com/file/d/1uspRw_ta0C4L3F3NheQ6QnZNQq8N7pQT/view) (Overall 7.5)

Download the resume [here]({{site.baseurl}}/assets/documents/Jaronchai_cv.pdf)!

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