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Update to version 0.58.0 failure and error. #18306

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Eppixel52 opened this issue May 15, 2022 · 10 comments
Closed
1 task done

Update to version 0.58.0 failure and error. #18306

Eppixel52 opened this issue May 15, 2022 · 10 comments
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Issue-Bug Something isn't working Needs-Team-Response An issue author responded so the team needs to follow up Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams

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@Eppixel52
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Microsoft PowerToys version

Version 0.57.0

Running as admin

  • Yes

Area(s) with issue?

General, Installer

Steps to reproduce

Click on "try again to download and install" and then the bug appears.
image
The progress bar goes almost halfway through, then just completely stops, and the window closes after a second.

✔️ Expected Behavior

Update and installation of update v0.58.0

❌ Actual Behavior

Failed to update and install update v0.58.0

Other Software

No response

@Eppixel52 Eppixel52 added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels May 15, 2022
@Eppixel52 Eppixel52 reopened this May 15, 2022
@jaimecbernardo
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Please try to update manually to see what error you get. https://github.com/microsoft/PowerToys/releases/tag/v0.58.0
/needinfo

@ghost ghost added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels May 16, 2022
@Eppixel52
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Do you mean like uninstalling the 0.57.0 version then downloading the 0.58.0 version? If you meant that, then the error I received was "One or more issues caused the setup to fail. Please fix issues then retry setup. For more information see the log file."
image

@ghost ghost added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels May 16, 2022
@stefansjfw
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@Eppixel52 Could you attach that log file?
/needinfo

@ghost ghost added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up labels May 18, 2022
@Theo-user
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I have the same issue. Log attached.

log.txt

@Eppixel52
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powertoys-bootstrapper-msi-0.58.0_20220518163709.log
Here is the log file. Thank you.

@ghost ghost added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels May 18, 2022
@stefansjfw
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stefansjfw commented May 20, 2022

Could you try downloading and installing WinAppSDK manually: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe

Try running this exe from elevated command prompt and see if some error is returned.
/needinfo

@ghost ghost added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up labels May 20, 2022
@Theo-user
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Could you try downloading and installing WinAppSDK manually: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe

Try running this exe from elevated command prompt and see if some error is returned. /needinfo

Installing license: WAR_MAINPACKAGE_LICENSE
Install result : 0x0
Deploying package: Microsoft.WindowsAppRuntime.1.0_3.469.1654.0_x64__8wekyb3d8bbwe
Package deployment result : 0x0
Deploying package: Microsoft.WindowsAppRuntime.1.0_3.469.1654.0_x86__8wekyb3d8bbwe
Package deployment result : 0x0
Deploying package: MicrosoftCorporationII.WindowsAppRuntime.Main.1.0_3.469.1654.0_x64__8wekyb3d8bbwe
Package deployment result : 0x80073d0a The package could not be installed because the Windows Firewall service is not running. Enable the Windows Firewall service and try again.
One or more install operations failed. Result: 0x80073d0a

[process exited with code 2147958026]

@Eppixel52
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Installing license: WAR_MAINPACKAGE_LICENSE
Install result : 0x0
Deploying package: Microsoft.WindowsAppRuntime.1.0_3.469.1654.0_x64__8wekyb3d8bbwe
Package deployment result : 0x0
Deploying package: Microsoft.WindowsAppRuntime.1.0_3.469.1654.0_x86__8wekyb3d8bbwe
Package deployment result : 0x80073d02 The package could not be installed because resources it modifies are currently in use.
One or more install operations failed. Result: 0x80073d02

[process exited with code 2147958018 (0x80073d02)]

@ghost ghost added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels May 21, 2022
@jaimecbernardo
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Looks like it might be #18110 (comment)
Does that help? /needinfo

@ghost ghost added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up labels May 23, 2022
@Eppixel52
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Holy cow, that actually worked! Thanks a lot!

@ghost ghost added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels May 24, 2022
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