[Synchronization] No tokens displayed #3305
Comments
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Hi, @m4tune. Does the Neuron sync to 100%? If yes, try to click If not, please wait for it to sync. |
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Yes, it’s synced 100% and green
Refresh doesn’t change anything…
… On 06.02.2025, at 11:06, 严国宇 ***@***.***> wrote:
Hi, @m4tune <https://github.com/m4tune>. Does the Neuron sync to 100%? If yes, try to click Refresh at the end of the Settings page to see if it works.
If not, please wait for it to sync.
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Could you paste the address that ckb has the ckb tokens? It would be better to upload the debug information of the native wallet. it can be exported by Menu => Help => Export debug information. |
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This is the address:
ckb1qyqttdupvpa2zjr0uwvur65vvtfawk7trkns3ydwml
Should be 420 tokens
… On 06.02.2025, at 11:14, 严国宇 ***@***.***> wrote:
Yes, it’s synced 100% and green
Refresh doesn’t change anything…
… <x-msg://2/#>
Could you paste the address that ckb has the ckb tokens? It would be better to upload the debug information of the native wallet. it can be exported by Menu => Help => Export debug information.
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Reply to this email directly, view it on GitHub <#3305 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BPG7TBPXWFEAIDERS6TVW6L2OMYYZAVCNFSM6AAAAABWTDM5H2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZZGM4DQNRXGY>.
You are receiving this because you were mentioned.
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From https://explorer.nervos.org/address/ckb1qyqttdupvpa2zjr0uwvur65vvtfawk7trkns3ydwml, it has 420 tokens. |
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Here’s the debug file:

… On 06.02.2025, at 11:24, 严国宇 ***@***.***> wrote:
This is the address:
ckb1qyqttdupvpa2zjr0uwvur65vvtfawk7trkns3ydwml
Should be 420 tokens
… <x-msg://3/#>
From https://explorer.nervos.org/address/ckb1qyqttdupvpa2zjr0uwvur65vvtfawk7trkns3ydwml, it has 420 tokens.
Could you upload the Debug information of the native wallet that would help us check what happened, Menu can export it => Help => Export debug information.
—
Reply to this email directly, view it on GitHub <#3305 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BPG7TBPGM5S6LV5PPI4BZU32OMZ7FAVCNFSM6AAAAABWTDM5H2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZZGQYTINBZGA>.
You are receiving this because you were mentioned.
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The upload seems failed. Could you check it? |
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… On 06.02.2025, at 11:30, 严国宇 ***@***.***> wrote:
Here’s the debug file:

… <x-msg://4/#>
On 06.02.2025, at 11:24, 严国宇 @.***> wrote:
This is the address:
ckb1qyqttdupvpa2zjr0uwvur65vvtfawk7trkns3ydwml
Should be 420 tokens
… x-msg://3/#
From https://explorer.nervos.org/address/ckb1qyqttdupvpa2zjr0uwvur65vvtfawk7trkns3ydwml, it has 420 tokens.
Could you upload the Debug information of the native wallet that would help us check what happened, Menu can export it => Help => Export debug information.
—
Reply to this email directly, view it on GitHub <#3305 (comment) <#3305 (comment)>>, or unsubscribe https://github.com/notifications/unsubscribe-auth/BPG7TBPGM5S6LV5PPI4BZU32OMZ7FAVCNFSM6AAAAABWTDM5H2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZZGQYTINBZGA.
You are receiving this because you were mentioned.
The upload seems failed. Could you check it?
—
Reply to this email directly, view it on GitHub <#3305 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BPG7TBLJRKHZTP6WTZQWCC32OM2VTAVCNFSM6AAAAABWTDM5H2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZZGQZDSMZUHE>.
You are receiving this because you were mentioned.
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The upload still failed, Sending the Debug information to our team email is also ok. Our team email is neuron@magickbase.com |
Can't see my ckb tokens in the NEURON wallet:
Neuron Version: 0.121.0
CKB Client Version: v0.121.0-rc1
CKB Light Client Version: v0.4.1
Already followed the trouble shooting steps with no success.
Here's the log:
bundled-ckb.log
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