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the welcome message, even I am known by the system
the reset password message
Expected behaviour
I should receive only the reset password message.
Text of reset password message:
SUBJECT: SONAR password reset
Dear [first name and last name],
Someone requested that the password for your SONAR account be reset.
Reset my password(+link)
If you didn't request this, you can ignore this e-mail. Your password won't change until you create a new password.
Best regards
[Institution name]
SUBJECT: Your SONAR password has been reset
Dear [first name and last name],
Your password has been successfully reset.
Best regards
[Institution name]
Screenshot
The text was updated successfully, but these errors were encountered:
pronguen
changed the title
The message sent for "Forgot password" is the same than the welcome message, even if the user is already known by the system. It should just be a simple reset message.
Messages sent for "Forgot password" should be improved.
Oct 14, 2020
Unfortunately, we have no access to the user or the organization. The best we can do is:
SUBJECT: SONAR password reset
Dear user,
Someone requested that the password for your SONAR account be reset.
Reset my password(+link)
If you didn't request this, you can ignore this e-mail. Your password won't change until you create a new password.
Best regards
Your institution
Problem
When I click on "Forgot password", I receive:
Expected behaviour
I should receive only the reset password message.
Text of reset password message:
Template: https://postmarkapp.com/blog/password-reset-templates-best-practices
Text of password change confirmation
Screenshot
The text was updated successfully, but these errors were encountered: