Release Update:
- Extend DMCC protocol version support till 10.1.0.2:
Reason: Avaya has new version of AES with latest protocol versions
Requirement: update dmcc protocol to support version 10.1.0.2
Solution: updated dmcc service protocol
Ticket: https://virtualq.atlassian.net/browse/CON-142
Documentation: https://github.com/virtualq/Avaya-Elite-Release/wiki/4.1-AES-Configuration-Setup#supported-versions
- Updated .Net Framework version 4.5.2 -> 4.8:
Reason: Avaya has new version of AES with latest protocol versions with compiled dlls in 4.8
Requirement: in order to use latest dlls of avaya connector needed to move to .net framework 4.8
Solution: updated connector to .net framework 4.8
Ticket: https://virtualq.atlassian.net/browse/CON-142
Documentation: https://github.com/virtualq/Avaya-Elite-Release/wiki/2.-Prerequisites
- Adding patch CON-92 in latest release:
Reason: Had issue with agent count with last 4.1.1 release
Requirement: count agents from the labeles mentioned in agentreasons tag only
Solution: connector now count total agents based on the tags mentioned in agentreasons tag.
Ticket: https://virtualq.atlassian.net/browse/CON-92
Note: This patch is already running on clients. just including in latest here. no action needed.