I'm Justin Denny, a Colorado native with a Las Vegas upbringing, currently residing in Fort Collins. My journey began with a transformative experience in the Army, where I developed strong problem-solving skills and learned to maintain composure under pressure.
I am a Senior Network Technician in the Broadband department at the City of Fort Collins. With over 3 years of experience, I focus on monitoring and supporting network communications, including LAN/WAN/voice systems. I take pride in resolving complex network issues and ensuring our network hardware and software components are up to date.
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Senior Technician, Broadband Operations at the City of Fort Collins
- Oversee and implement broadband network projects and operations.
- Verify commercial/residential LNP, manage Static IP Process, and provide professional-level support.
- Monitor the Network Operations Center (NOC) and generate reports related to broadband operations.
- Collaborate with Network Engineers, NOC, Customer Service Representatives, and customers to maintain and enhance network standards.
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Sr Technician, Network Engineer
- Provided tier II technical customer support.
- Assisted customers with high-level troubleshooting, technical support, and service modifications.
- Monitored and answered incoming technical customer support calls and ticketing requests.
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Technician II, Network Engineer
- Provided tier I technical customer support.
- Assisted customers with troubleshooting, technical support, and provisioning new accounts.
- Western Governors University
- Bachelor of Science in Software Engineering, Salt Lake City, UT (Expected Graduation: Aug 2025)
- Coursework includes:
- Software Development: Principles and practices for developing robust, scalable software solutions, including Java, JavaScript, Python, and mobile application development.
- Data Management: Concepts in data modeling, database management, SQL, and advanced data management.
- Web and Cloud Security: Exploration of web development foundations, cloud computing, and security measures.
- Software Design and Quality Assurance: Best practices in quality analysis, planning, and testing strategies throughout the software development lifecycle.
- Business of IT: Project management and IT service management (ITIL), including resource allocation, risk management, and performance measurement.
- User Interface and Experience Design: Techniques for designing effective user interfaces and enhancing user experience.
- CompTIA A+ ce Certification (Expires August 19, 2026)
- ISC2 Candidate (Expires July 31, 2025)
- Google Cybersecurity Certificate (Issued January 14, 2024)
- Network Communications (LAN/WAN/Voice)
- High-level Troubleshooting
- VoIP Support
- Static IP Management
- Network Operations Center (NOC) Monitoring
- Cybersecurity
- Data Management
- Cloud Security
I'm always open to exploring new opportunities and partnerships within the realms of network engineering, technical support, and cybersecurity. Together, we can create innovative solutions and make a meaningful impact.