Link Tracking counts multiple clicks from the same user multiple times #522
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enhancement
New feature or request
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It is the total count of clicks, no the count of unique subscribers. If a user clicks on a link multiple times, or if a user forwards an e-mail to others and they click on the links, they're all valid clicks. It might make sense to add a "unique" filter to reports, but it isn't available currently. |
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Alright, could you maybe reopen the issue and tag it as feature request then? What is confusing to me is the percent visual. It will confuse people, as the % can be over 100% (even though it is not displayed). So maybe the visual should be corrected? |
This was referenced Oct 28, 2021
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Closing this in favour of #676. |
knadh
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Feb 1, 2022
The analytics page showed non-unique counts for views and clicks which was misleading and source of confusion: #522, #561, #571, #676, #680 This commit changes this behaviour to pull unique views and clicks when individual subscriber tracking is turned on in settings, and non-unique counts when it is turned off (as `subscriber_id` in `campaign_views` and `link_clicks` will be NULL, rendering unique queries dysfunctional). This commit changes the stats SQL queries to use string interpolation to either to SELECT `*` or `DISTINCT subscriber_id` on app boot based on the setting in the DB. This involves significant changes to how queries are read and prepared on init. - Refactor `initQueries()` to `readQueries()` and `prepareQueries()`. - Read queries first before preparing. - Load settings from the DB using the read settings query. - Prepare queries next. Use the privacy setting from the DB to apply string interpolation to the analytics queries to pull unique/non-unique before preparing the queries. On the UI: - Show a note on the analytics page about unique/non-unique counts. - Hide the % donut charts on the analytics page in non-unique mode. Closes #676, closes #680
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Description of the bug and steps to reproduce:
Screenshots:
In the screenshot you can see, that my newsletter with 3 people shows that 2 clicked on the button. But actually one guy clicked twice.
I am not sure if just the displaying UI is wrong or only one tracking link for all is generated. The link should be individual to correctly track the clicks.
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