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Troubleshooting
Robert Jordan edited this page Jun 27, 2016
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- Windows 7 or higher (32-bit or 64-bit)
- .Net Framework 4.5
- Make sure all the files and folders in the folder with the TriggersPC executable are in the same location. You cannot rename them or else Trigger's PC will not be able to find them.
- Make sure you have .NET Framework 4.5 installed. If you're not sure if you have it installed just search for a download and the official website should pop up and install it again.
- Make sure your antivirus is cooperating with the program. There has already been one instance of someone's antivirus preventing the program from even opening.
- This program will not work if you are using Q-Dir. If you don't know what this is then it's not relevant.
- If an error window pops up, copy the exception error from the message box and post it on Project Pokémon, on the forum page, or through a private message in any medium. If you are posting it on the forum page make sure to use spoiler tags to condense the lengthy wall of text.
- Leave a description of what you were doing and see if you can reproduce the problem and provide instructions if you can.
- If the error is Pokemon related it's usually helpful to provide what game types that are being used when this happens. Aka Your PC, GBA, Colosseum, XD, or Pokemon Box. Be specific if you're moving Pokemon from one game to another. and specify which is from and which is to.
- It's still recommended to report a bug even if it has been reported before. It may help provide more information on what's causing it.